4
out of 5
POSTED: | BY: Debbie Horen
Good coverage, speedy claims processing.
I'm quite pleased with Healthy Paws. The only reason I didn't give them a 10 overall is because they don't cover exams. My cat recently had an illness that required quite a number of tests, 3 vet visits and extensive treatment. Claims were simple to file. Healthy Paws updated me on claim status and processed claims within a few days. They covered all but exams minus the deductible at 80%. I had no worries about "reasonable and customary charges." The customer service rep I exchanged emails with asked how my cat was doing several times,