Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,767

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Chris H.

Healthy Paws manages your pet's healthcare costs so you can manage your pet's health

Healthy Paws has been by far the best insurance purchase I have ever made. As a multiple pet parent, having Healthy Paws on my side puts my mind at ease that any healthy issue my pups face will be handled and I can just focus on taking care of my pups. I have been a Healthy Paws customer since I first learned about them from a coworker. While primarily my claims have been for relatively minor items (torn dew claw, allergies, etc), the first time I truly saw the value and compassion was when my larger pup Montana injured his right stifle joint. Worried that he had torn his CCL, we apprehensively took him in to our regular vet to get a diagnosis. As expected we were referred to a Orthopedic Vet and our worst fears were confirmed when they said he needed surgery for a luxating patella and possible torn CCL. The consult resulted in a surgical estimate of $5515 at the high end, this is after imaging to confirm no major fractures. While not a small amount it was certainly within our means. What Healthy Paws did first was make sure I was concerned with my pups pre and post-operative care. They concisely informed me what requirements were for medical documentation and invoices and the process to provide that is super easy through their web app. They then made the process even easier when they approved the claim for all of Montana's veterinary, imaging, and surgical bills in less than 48 hours and had the re-imbursement direct deposited into my checking account in total less than 72 hours from me submitting the documents through the web app portal. What Healthy Paws is, an example of an organization that whose primary focus is their customers; the pets they insure, and their owners, the people who derive peace of mind from this coverage. They recognize their existence is to pay for pet's medical needs, not to deny claims to benefit shareholders like other corporate insurance entities. If the world had more organizations that acted like Healthy Paws, then we would live in a significantly different world. I will continue to espouse the values and virtue of Health Paws to all who are interested and have already done so with multiple individuals. If you are looking for a reputable and honorable pet insurance organization, I don't think you can do better than Healthy Paws.
5

out of 5

POSTED: | BY: Wendy Pauli

Great to have for emergencies. The claim process was simple and fast, and the coverage straightforward.

My dog was hit by a car and had serious injuries. It brought peace of mind to have Healthy Paws so I could ensure she could get the best care. Submitting the claims was very easy and reimbursement fast. I highly recommend Heartily Paws.
5

out of 5

POSTED: | BY: Katy Severson

Awesome Insurer

I chose healthy paws after reading some great reviews and would have to agree with what I read! They are very quick to process claims and I’ve had no trouble finding the answers to my questions on their site. Love them and would recommended!
5

out of 5

POSTED: | BY: Mylissa Borek

No hassle, great customer service pet insurance

Right before Christmas our dog, Mika, suffered an unknown injury resulting in complete paralysis of her hind legs. With the craziness of the pandemic and the holidays, my husband and I were in shock to discover our loving girl required emergency surgery on 4 vertebrae. With a $7000.00 bill facing us we were reassured that Healthy Paws had our back. The reimbursement process was painless and the customer service department answered all of my questions. I am glad to say that Mika is recovering, is walking again, and is as happy as ever. Thank you Healthy Paws for understanding that our pets mean the world to us!
5

out of 5

POSTED: | BY: Rob Cottignies

refreshingly simple process

Had a mild emergency on New Year's Eve. The place I brought the dog to was a mess but filing a claim and receiving payout through Healthy Paws was refreshingly easy. Good to know at least one company out there is efficient.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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