5
out of 5
POSTED: | BY: Chris H.
Healthy Paws manages your pet's healthcare costs so you can manage your pet's health
Healthy Paws has been by far the best insurance purchase I have ever made. As a multiple pet parent, having Healthy Paws on my side puts my mind at ease that any healthy issue my pups face will be handled and I can just focus on taking care of my pups. I have been a Healthy Paws customer since I first learned about them from a coworker. While primarily my claims have been for relatively minor items (torn dew claw, allergies, etc), the first time I truly saw the value and compassion was when my larger pup Montana injured his right stifle joint. Worried that he had torn his CCL, we apprehensively took him in to our regular vet to get a diagnosis. As expected we were referred to a Orthopedic Vet and our worst fears were confirmed when they said he needed surgery for a luxating patella and possible torn CCL. The consult resulted in a surgical estimate of $5515 at the high end, this is after imaging to confirm no major fractures. While not a small amount it was certainly within our means.
What Healthy Paws did first was make sure I was concerned with my pups pre and post-operative care. They concisely informed me what requirements were for medical documentation and invoices and the process to provide that is super easy through their web app. They then made the process even easier when they approved the claim for all of Montana's veterinary, imaging, and surgical bills in less than 48 hours and had the re-imbursement direct deposited into my checking account in total less than 72 hours from me submitting the documents through the web app portal.
What Healthy Paws is, an example of an organization that whose primary focus is their customers; the pets they insure, and their owners, the people who derive peace of mind from this coverage. They recognize their existence is to pay for pet's medical needs, not to deny claims to benefit shareholders like other corporate insurance entities. If the world had more organizations that acted like Healthy Paws, then we would live in a significantly different world. I will continue to espouse the values and virtue of Health Paws to all who are interested and have already done so with multiple individuals.
If you are looking for a reputable and honorable pet insurance organization, I don't think you can do better than Healthy Paws.
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