5
out of 5
POSTED: | BY: Heather
Wonderful Customer Service
I am very satisfied with Healthy Paws. I purchased the insurance policy ($100 deduct, 90% coverage, around $20-25/mo) for a kitten that we had rescued. Shortly after, she had blood in her urine. Her vet treated her for a UTI. She continued to have problems, so a x-ray was performed. She was diagnosed with a large urinary stone requiring surgery. I uploaded her itemized bill via mobile app to Healthy Paws. Very easy process. I was reimbursed (minus $55 vet fee, $100 deduct, and 10% copay) within a week. She was put on a prescription diet (no coverage by insurance). A couple years went by, and she just had another surgery for the same problem. Again, a $1000 surgery was reimbursed and my copay and out of pocket was around $250! Thank you Health Paws!