Healthy Paws | Pet Insurance Review

It was a piece of mind that I could upload the emergency vet bill from my phone through the app. Then I see they started processing it immediately and I got an email saying that they are sorry my pup wasn’t feeling well. The check came so quick that I didn’t have to stress over having the money. Totally worth the monthly payment.

I wish you could have negotiated our policy. Poor business practice on your part. Please do better to retain your customers. 40% increases in policy costs without any claims is outright unacceptable and you should be embarrassed.

In February my 3 year old cat was diagnosed with kidney failure. He had been losing weight and was low energy. We took him to the vet and the blood results came back as Chronic kidney disease. They suggested that we hospitalize him immediately. We were told that it would be at least $500. a day. I called Healthy Paws after admitting him and explained our situation. They immediately began explaining what I needed to do and set our minds at ease that we could afford to give him the care that he needed. I was missing some paperwork from our rescue agency. Diana got on the phone to the agency and the vet associated with the agency ,to get what we needed to start the claims process. I was taken aback by the initiative and helpfulness of everyone with whom I had contact They were all amazing. I never felt like I was dealing with an insurance company. I was paid quickly and accurately for all of his medical care and supplies which came to over 5K dollars. Bentley will be on medication and will need vet visits frequently for the foreseeable future. Thanks to Healthy Paws I can give Bentley all the care that he needs without fear of big vet bills.

Healthy Paws coverage has allowed us to get our kitty the help he has needed., which has amounted to almost 12 thousand dollars. Without it, we would have had to say goodbye to him. That is just not acceptable to us. We are so glad we got the coerage as they were kittens. The policy is clear and easy to understand. Claims are processed very rapidly. Highly recommended.

My three year old cat was diagnosed with chronic kidney disease in February and was hospitalized for nine days. The day he was admitted, I called Healthy Paws and explained his illness. The hospital had quoted us around 500 dollars per day. We were concerned about whether we would end up with a huge bill, but the agent at Healthy Paws with whom I spoke indicated that the insurance would cover 80% of hospitalization, medications, blood tests and a sonogram. We were relieved. His vet and hospital bills were in excess of 5 thousand dollars. He was in hospital for nine days. Healthy Paws paid for everything but the vet physicals as their coverage states. He will require ongoing meds and tests for the foreseeable future, but I am not worried about how to give him the best care possible with the Healthy Paws insurance. They are truly working for you and your pet. The customer service was more than accommodating and really wanted to help us. I was missing some needed information from the vet and rescue agency. Diana took it upon herself to find it for us. She called the rescue and the vet associated with the rescue agency. She went above and beyond to help us get his claims started. I never felt as if I was talking to an insurance company. They were always there to help. Their customer service is the best. All of them were great, but a special thanks to Diana and Jennifer who helped me through this worrisome time.