Healthy Paws | Pet Insurance Review

I've had nothing but a positive experience with HealthyPaws. When I first rescued my dog, I knew I had to get pet insurance for both peace of mind and because, well, I wanted to make sure my dog would be taken care of in emergencies. Signing up was super easy and submitting claims is simple and processed quickly. And customer service is so kind and responsive. They even reached out asking about my dog when he got sick. Highly recommend HealthyPaws and it's my go-to recommendation for friends with dogs.

When I first signed up it was because they said their rates wouldn't go up as my dogs aged. Well that was a lie! They increased my monthly payments every year, higher and higher and either tell me it's because vets are getting more expensive or because more people are making claims. Vets are not increasing prices at the rate my premiums are increasing and if they're insuring more pets technically that should lower everyone's premiums not raise them! Now they're making it drawn out and painful to get reimbursed, I've had about 6 form letter emails from them for one claim asking for more documents but not bothering to fill in the part of the form letter stating what they need. I've sent all my documents 3 times now and still no response as to why it's taking so long. I pay around $500 a month for this poor service, I've given them tens of thousands of dollars and made very few claims over the years and yet I'm treated so badly I came here to write this. I wouldn't recommend this insurance, they don't care for your pets they just want your money, as much of it as they can get.

Have had Healthy Paws since puppy was born. BEWARE OF THEIR PRICE INCREASES. Last yr in Oct 2020 they increased by 19%, now I received an email indicating a 22% increase for this yr with no claims in years. Close to a 50% increase total in 2 years!!!!So BEWARE of their unscrupulous price increases!!!!!!!

Easy submissions, great communication, and quick payments. I have an 8 month old puppy with lots of GI issues and a recent case of pneumonia. I am so glad we got insurance through Healthy Paws so there's less stress around an already stressful situation when taking her to the vet and specialists.

When my dog tore his CCL and was told he had to have major knee surgery to correct it, I was nervous about being able to pay for it. Thankfully the claim process with Heathy Paws was so easy and they responded very quickly and reimbursed me for the costs of his surgery. It was such a relief to not worry about the financial concerns of surgery and to be able to get him the help he needed!