Healthy Paws | Pet Insurance Review

Healthy Paws pet insurance provides excellent customer service. They are quick to respond to any questions that we have. Claims are easy to file and reimbursement is issued within days. We would highly recommend this pet insurance company.

I’m pretty disappointed. I have paid for my insurance policy over 9 years. I’ve dealt with all the price hikes and as my pup has gotten older, they raise it to such a level, it’s as if they want you change your policy or get rid of it. This year was the first time I ever had to use it. Prior to using insurance, I was told there would be yet ANOTHER price hike next month. Now that I have actually used her insurance, they changed the price yet again for next month to over 50 dollars more. How shady and messed up is that. And they are not making it easy to process the claim. Sure they take your money and raise prices, I get that as my pet ages, but raising it over 50 a month is just absurd. You just want me to give my pet lower coverage so you all don’t have to pay for her treatments. Crappy thing to do to your long time customer.

I have had insurance for my dog for just 10 months with no claims filed or any reimbursement given. An email just informed me that my monthly rate has just increased by 33% !!! I purchased my plan never thinking a rate increase of this size in just one year was possible. It’s a “bait and switch “ scam so be careful. Time for me to start shopping around for a more honest company.

I've had Healthy Paws over 5 years now for my two Cockers Spaniels. My older one has some health challenges and has had a few surgeries. Healthy Paws has always been really easy to work with to submit a claim and get reimbursed quickly. It's great knowing that if something is going on with my dogs health that I don't have to worry about the financial burden while making sure my pet get's the best care possible. I would recommend Healthy Paws to anyone the needs great affordable health care for their pets. Sincerely, Collin

We have 5 miniature dachshunds who are all insured through Healthy Paws. I have had to file a few claims in the past 2 years and it has always been a seamless process, quick and easy. I’m writing this review now because Healthy Paws has went above and beyond with helping us through the process as one of our dachshunds had IVDD, which required surgery and then unfortunately had a GI blockage requiring emergency surgery 2 weeks later. Customer service was fabulous with communicating, collecting the medical records from the different surgeons, specialists, etc. I was elated to find out our policy covered acupuncture as well because it is highly recommended during the recovery period. I cannot say enough how grateful I am to have found Healthy Paws as they definitely helped lighten the financial burden and made it easy! An account manager even reached out to us to check on Woodstock after his surgeries, which made me feel like they truly care about their clients.