Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,180

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan Official Pet Insurance of PetSmart 24/7 virtual vet care: Through Airvet — the nation’s leading veterinary telehealth app Fast claims: Most claims are processed within 2 days Coverage options with no payout limits & 90% reimbursement
5

out of 5

POSTED: | BY: Amelia

Great coverage and customer service!!

Recently, my 1 year old Jack Russell Terrier, Hazel, needed to be taken to an animal ER. While at the ER, she had x rays, fluids, and many medications. She had ingested multiple pieces of rubber from toys. She had to spend 3 nights at the ER and had a surgery to remove the objects from her stomach and intestines. My final bill was over $4,000, but throughout this already stressful and scary time, I didn’t need to worry about money. Times like this make me so happy to have Healthy Paws!! Not only does my plan give me great coverage, but the app is so user friendly and the customer service team members are so nice! A day after I submitted my claim, I received an email asking how Hazel was doing!
5

out of 5

POSTED: | BY: Jarred & Rachel

Healthy Paws Genuinely Cares

Our 1 year old cat was having urinary issues and eventually was hospitalized because of it. It was really tough having him in the hospital for so long; our family wasn't whole! While dealing with the particulars for our claim, we received a separate email from Healthy Paws asking how our cat was doing. There was no business, no requests for additional documentation, just a check-in to make sure we're doing okay and that our cat was doing okay. I was shocked to receive an email like that! Shocked, but also knew we were in good hands with this insurance company. It's so stressful seeing these unexpected bills piling up and not knowing if we'll receive any money back, but also knowing we would pay whatever we need to in order to make sure our kitty is happy and healthy. I work in the insurance industry (homeowner's claims) so I'm somewhat jaded when it comes to insurance claims, coverage, etc. and I'm so happy to have had a good experience with Healthy Paws and the overall coverage they've provided. They are sincere and genuinely care. Thank you!
5

out of 5

POSTED: | BY: Chelsea Adams

Healthy Paws is the gold standard.

Healthy Paws is a reasonably priced health insurance for your furry friend. The monthly cost and deductible are very affordable. The staff genuinely seems to care for my dog and his well being. The claims are so fast and easy to complete. My dog has had the worst luck and I'm so glad Healthy Paws was there for us!
5

out of 5

POSTED: | BY: Chelsea

Healthy Paws is the best insurance, ever!

Healthy Paws is an affordable pet insurance company that truly cares for your dog and their wellbeing. The claims are incredibly fast and the staff is genuinely invested with your dog.
1

out of 5

POSTED: | BY: Ken

They will force your old pet off the system!

Healthy Paws will raise your premium to unaffordable levels once your pet ages to force them off insurance. A 50% increase to 108 a month for a 9 year old dog who has been covered for about 8 years is too high. Other reviewers online have complained of premiums of over $400 a month when their pet ages. I'm cutting my losses now with HP. I thought they were a trustworthy company but was proven wrong. DON'T FALL FOR IT! *************UPDATE*************** I love the cut and paste response from Healthy Paws. this is the same exact response everyone gets. When I took out the insurance initially HP advised me the yearly increases would be around 3-5%; not the over 50% rate increase I got. This is another lie from them. If you are thinking of insuring your pet please go back to their website and re-enter your pets information at 9 or 10 years old and watch what happens. It is unaffordable. Please don't fall for it like I did. If I can save just a few from being duped my efforts are worth it.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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