Healthy Paws | Pet Insurance Review

I have absolutely no relation to HealthyPaws other than being their costumer for 5.5 years. I rarely write reviews, but I also rarely face a service that's worth a review that much, so wholeheartedly, and truly for the benefit of pet parents, like me. I was the owner of an AMAZING Labrador Retriever who passed away on Saturday, 1/22/22. These were no less than the worst days for our family. Yet, I felt that I have to share this information in order to help other pet parents. Straightforward: The single most important decision I have ever made when it comes to my dog, was to join HealthyPaws. Unfortunately, I really needed them, and fortunately, they were ALWAYS there, and ALWAYS helped. A lot. To summarize our experience: - They really covered everything, except exams, exactly as they promised. And there was a lot to cover. - They went above and beyond to help us. When we got a high estimate for a treatment, they offered to do a direct pay to the hospital! Even when the hospital manager was hard to get, they were the ones to keep trying. It was unbelievable. - They were always super-fast to approve claims and reimburse. - They were always super responsive. Someone always answered my calls and helped me. - They were fair and empathetic (even when I called to stop the policy… They knew what happened, and they even sent us a sympathy card). I simply don't have enough words to thank them for what they did, and for such a great service. I urge you, pet owners - get your baby a health insurance. This is absolutely NOT optional. In some cases, this may really be a lifer saver. When things get bad, you will be thankful, and you will ask yourself what would you do without it. If and when (hopefully never!) you will face the question of "should I pay for this $9,700 surgery that I'm told will extend the life of my dog", you will seriously wonder what other people, without pet health insurance, are doing? You don't want to have financials as part of your considerations when you wonder how to treat your furry baby when time comes... (and I truly wish you it will never come! But it came to us... 10 years too early). And once you rightly decide to have that insurance, please know that you can simply call HealthyPaws. I genuinely couldn't ask for a better service. Thank you HealthyPaws team – you’re the best!

I have had Healthy Paws Insurance for my dog since we got her over 7 years ago. I find their website to be super easy to use, their response time is great and they pay claims very timely. Highly recommend.

I have had Healthy Paws Insurance for my dog since we got her over 7 years ago. I find their website to be super easy to use, their response time is great and they pay claims very timely. Highly recommend.

My dog was diagnosed with cancer in November. Initially Healthy Paws thought his tumor was a pre existing condition and was not going to cover his treatment. My veterinarian submitted a letter to them explaining that it was a new development, and that was all Healthy Paws needed to cover his treatment. They have covered everything that I have submitted, and there is no doubt that I would have had to say no to some of his treatment had I not had insurance. Submissions for reimbursement are simple, just attaching an invoice, and their explanation of benefits always make sense. Excellent company and would recommend highly.

Healthy Paws is always quick with reimbursement. Their app makes it easy to submit your claim and receive status updates on claim progression. Responses or questions to claims are usually answered within a day. I couldn't be happier with Healthy Paws and the peace of mind that my claims will be handled efficiently when my pup gets into trouble!