Healthy Paws | Pet Insurance Review

Have had dogs our entire lives, but after my wife spent months researching our next pet, an Australian Labradoodle (Finley) we felt getting insurance was a good idea. I looked at numerous websites and called about 3 I thought sounded good. Upon contacting 2 of them I felt their agents were reading from a script. When I contacted Healthy Paws I could tell the person really cared about our and Finley's needs. After reviewing many options and answering any of my questions I decided to go with Healthy Paws. Year one for Finley showed no issues so we never met our deductible (which we chose). 2 months ago Finley became extremely sick, wouldn't eat, shivering...ER and Vet visits with many tests, sonograms and treatment showed Finley with Addison's disease (extremely rare in young dogs) He will live a long and happy life but will need daily medication and once a month injection. I gathered up about a half dozen Vet statements, scanned them and submitted them on Healthy Paws easy to navigate website. To my shock I received a confirmation email of our claim in one day. In about 3 days I received the completed claim status and money that would be in our mail box in the next couple of days.- No questions, no hedging, just quick honest responses. We couldn't be happier with Healthy Paws (our Vet as astonished about their quick response and will share our story with clients). If you're looking for Pet Insurance I would highly recommend Healthy Paws

We've had dogs all of our life but never had insurance. My wife researched getting a new puppy a year and a half ago and due to the time and effort she put in decided to get Pet insurance. I contacted numerous companies and it always seemed the agent was reading from a script. When I called Healthy Paws I was talking to someone who genuinely cared about "Finley" and his well being. After a year, no major issues, and never reached our deductible (which we chose). This year Finley became violently sick in a short period of time. After ER and Vet visits he was diagnosed with Addison's disease which is extremely rare in young dogs. The Vet bills mounted quickly for treatments, sonogram, consultation....After collecting about 6 different bills I scanned them and submitted them through their easy to use Website. To my astonishment I received notice in 1 day that our claim had arrived. In 3 days our claim was funded and we soon received checks! I've never exprienced an insurance company respond so quickly - no questions, no hedging, just incredibly fast service. We couldn't be happier with Healthy Paws and would recommend them highly to any pet owner.

I have had this co for two yrs filed my first claim and have gotten nothing but the run around. They keep asking for more docs. Now they want documents before I had the dog. The claim is only 1,260 before my deductible. I went with this co without reading the bbb reviews. I just seen they rated good and went with them. Big mistak

We have had their insurance since we got our dog. They are great to work with. They are responsive, easy to file claims, and we get our reimbursement quickly. Would recommend to everyone who owns a pet.

Healthy paws has been an excellent company to use for our pet insurance. They are very responsive, easy to file claims, and quick to get reimbursed.