Healthy Paws | Pet Insurance Review

I am an emergency veterinarian and as such, I know full well the benefits of a good pet insurance provider. I have also been a client of HealthyPaws for several years now. Recently, without any notice, my premiums increased by almost 50%. Only a few years prior, Washington fined this company and made it pay back $4.7 million in unauthorized charges. That alone should have been a red flag for me. I have never filed a claim and my dog has been otherwise healthy. The response of the company representative was cold, rude and otherwise unprofessional. Having dealt with other companies through work, I have seen the quality of care provided by HealthyPaws decline substantially. I will not be recommending them to my clients going forward.

Beckett tore her ACL/CCL and required a very expensive surgery for repair. I submitted the invoices and my Vet submitted their clinical paperwork and her claim was paid within 10 days. I received email updates on my claim status as well as an email to check on how Beckett was doing post surgery.

I've had Healthy Paws for 3 of my dogs and their customer service has been outstanding. Premiums aren't cheap but neither are the vet bills. It's good to know that when something happens to my dogs, I won't be stressed over the bills. Having to decide if it's financially feasible to get your dog the care it needs is a position that my pet insurance has eliminated. I don't ever want to be in a situation again of having to decide if I can afford the vet care in an emergency. Haven't had any problems with coverage as claims are quickly processed and reimbursements sent in a timely manner.

I've had Healthy Paws for 3 of my dogs and their customer service has been outstanding. Premiums aren't cheap but neither are the vet bills. It's good to know that when something happens to my dogs, I won't be stressed over the bills. Having to decide if it's financially feasible to get your dog the care it needs is a position that my pet insurance has eliminated. I don't ever want to be in a situation again of having to decide if I can afford the vet care in an emergency. Haven't had any problems with coverage as claims are quickly processed and reimbursements sent in a timely manner.

Our dog was involved in a pretty severe accident where he was dragged behind our dog sitter's car. He had to be hospitalized for four days, required surgery and has had a month-long recovery. Knowing we had insurance gave us so much relief as we talked through worse case scenarios with the vet hospital. The customer service line answered my calls, and the process to upload the claim was very straightforward.