Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,025

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Erika Haren

Great insurance

Healthy Paws is quite literally is life saving! Very easy to submit claims and helpful customer service!
1

out of 5

POSTED: | BY: Customer

This is the worst company I have…

This is the worst company I have dealing with. After years of paying the monthly premiums they declined my $400 legitimate claim stating I didn't show proof it wasn't a pre-existing condition. They asked me to supply records going back 10 years! Plus they say I ran out of time. My vet supplied records going back 4 years but that wasn't enough. These people are criminals. They say all the right things but do nothing.
5

out of 5

POSTED: | BY: Robert

Outstanding coverage.

Outstanding coverage. Fast payment of coverage direct deposited into your account. Very professional
5

out of 5

POSTED: | BY: minori kawasaki

100 % satisfied !

Very satisfied we chose Healthy Paws! Quick and professional customer service. We had already claimed 3 times, no drama just sending invoice they will review and make decision within 2days. Our first year of puppy journey wouldn't have survived without Healthy Paws. Thank you !!!!!!!
3

out of 5

POSTED: | BY: Brandon

Great service, but the prices are getting ridiculous

It pains me a bit to give Healthy Paws anything less than "10 paws" but the annual premium increases are becoming nothing but absurd. When I signed up in December 2017, my monthly payment was somewhere around $48 per month... fast forward only 4 years later and it's now going to be around $102 per month! They recently sent out an email essentially blaming it on one of their insurance underwriters, Westchester Fire Insurance Company, which sounds like an issue Healthy Paws needs to figure out... not mine. Beyond the cost, their customer service has been nothing but top notch. They're easy to work with and process claims incredibly quick. Their customer service team has always checked in on my pup to see how he's doing after a vet visit. If they can figure out their costs and stop the dramatic premium increases each year, they'd easily be "10 paws".

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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