1
out of 5
POSTED: | BY: Nicole Constance
Angry and disappointed
I've been a customer of Healthy Paws since 2011. I was REALLY happy with them until the last couple years. The premium for my small mixed breed dog started at about $20/month, and increased by a few dollars each year. Ok, no problem. However, the year he turned 12, the premium nearly tripled, then doubled the year after that. For our pure-bred large breed, the policy was always on the expensive side, but we again saw it double the year she turned 8. The premium for both dogs is now nearly $600/month. I am 100% committed to the idea of pet insurance, but I can't help but feel like Healthy Paws is trying to off-load us as customers now that my dogs are older. I am so disappointed and angry. Now that my dogs have a bunch of pre-existing conditions, our only options are to drop coverage or pay premiums that are on track to double each year. This is completely unacceptable for a company that claims to want to support your family for the life of your pet. They don't mean it.
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