Healthy Paws | Pet Insurance Review

I was a customer for 10 years. Initially recommended this service to everyone. In the last few years they implemented new policies and increased rates significantly with little to no notification. My rates increase to around $100/month for two dogs to $275/month in last two years. I only kept this coverage because with aging pets I thought it may pay off. However, I had a credit card canceled due to fraud and I ended up two months behind on automatic payments. I did not receive any emails that I was over due, despite the company claiming they sent emails. I received a letter that my coverage would be cancelled 9/16 a few days prior to cancelation date. Per customer service this was "ample notification." I called on 9/16 in attempts to remit payment and continue coverage. I was told that the account was canceled at 12:01 am they would not be able to re-instate coverage. Now after 10 years I would have to re-apply and all of my pets pre-existing conditions would no longer be covered. Run from this company. If you are able save the money monthly to have a rainy day fund for your pet.

I was told because I live in New York, they won't cover cat 4 years and over, how pathetic is that. I won't be recommending them to anyone

We are so grateful to Healthy Paws for being so reliable. Deciding which pet insurance to get can be challenging, so we read all different blog posts and reviews from other pet parents. Based on everything we read, we saw that everyone seems to love Healthy Paws. We are so glad we found them! Our golden is 10 months old and unfortunately we have had a lot of health scares with her in the short time we have had her. Luckily, we have this amazing pet insurance that is so reliable, we have our reimbursements in our account within a week of submitting the claims. It is so comforting to not have to worry about the high vet bills and can just focus on getting our girl the care she needs. I would highly recommend Healthy Paws to any pet parent!

When we were going to pick up our dog from the rescue that saved him, we were told how important it would be to get insurance for him. I 100% agree with that statement. We decided to go with Healthy Paws, and we are so happy we did. Working with them on claims has been so painless. We have the piece of mind knowing that he will get the care he needs, and we don't have to stress about what will and won't be covered. It's amazing.

We've had Healthy Paws nearly five years now and we could not be happier with the service and benefits. Filing claims is incredibly easy and they are processed very quickly. We recently had to bring our pup to the emergency vet twice in one weekend and because of Healthy Paws, we didn't hesitate to not only bring him in, but also to move forward with all of the testing the vet recommended. Having Healthy Paws insurance gives us that comfort that we can take care of our pup regardless of what happens.