Healthy Paws | Pet Insurance Review

One of our dogs just recently spent 4 days at the emergency vet hospital and a major surgery while she was there. Once home, we had several additional trips to our regular vet. The entire ordeal was very costly. Healthy Paws paid our claims according to our plan and paid them very quickly. We have 4 dogs insured with them and are grateful for the no hassle and speedy reimbursement. It meant a lot to us that during this emotional and stressful time, insurance claim payment was not something we had to worry about.

I have had Healthy Paws Insurance for my two pets since 2019, claimed the insurance once with no problem. This year, I filed a claim (second time in four years) in the beginning of February, up until today ( March 29), I heard nothing back. I emailed them several times and each time I received generic message of claim processing and expected to finish in 7 days, that’s many many 7 days. I originally bought this insurance because the premium is lower than others and good reviews. Since then, insurance premium has increased and will be increased again next cycle. I finally decided to cancel this insurance, they are good at taking your money but not fulfilling their duty. In this day and age, good reviews online don’t mean a lot.

Healthy Paws insurance is great, reps are wonderful easy to use and takes cares of claims in a wonderful fashion

Healthy paws is always prompt with their communication and treat us fairly. I can always count on them to process claims accurately and reach out when they need any further information. We'll always recommend them and their awesome services.

Healthy paws is always prompt with their communication and treat us fairly. I can always count on them to process claims accurately and reach out when they need any further information. We'll always recommend them and their awesome services.