Healthy Paws | Pet Insurance Review

I have a 9 year old rescue dog that has been covered through Healthy Paws since her adoption about 5 years ago. Since then she has been diagnosed with several mast cell tumors, myeloma, arthritis, and glaucoma, resulting in lots of vet visits, medications and surgeries. Throughout everything Healthy Paws has been very easy to work with in submitting a claim, quick in responding, and easy to understand in terms of what is covered and what is not. I'm so grateful to have pet insurance and Healthy Paws has saved me lots of money, and made me feel more comfortable in getting my pet the best healthcare!

I cannot rave enough about Healthy Paws Pet Insurance. For over 13 years, they have helped us take amazing care of our precious Goldendoodle, Ben and always covered his medical needs especially as he got older. Because of Healthy Paws Pet Insurance, my sweet boy lived a much longer, pain-free life.

I just wanted to reach out and let you know how wonderful our experience with Healthy Paws has been. I have never had pet insurance before and with our new puppy, Guinness, I decided to have pet insurance. When Guinness tore both his cruciate ligaments six weeks apart, we were devastated. We had not experienced that before. Healthy Paw handled the claims so quickly and with out question. We were afraid you were going to cancel us. The customer service people are very friendly. It has just been a great experience. Guinness goes in for his annual physical next month and I am going to make sure I tell Dr. Ward how great our experience has been so she can tell other new puppy owners. I investigated several pet insurance companies and I am glad we chose Healthy Paws. I just wanted to say thank you.

I had to cancel my insurance today. I found out that when my 11 day wait period ended i was ineligible for a claim. My dog had an medical examination that we thought his lameness in his leg was from a tick bite. In our area that is common. We took x-rays of his knees and found nothing wrong. Now months later I go see a different vet and my dog has two torn acls. Because of lameness in his leg they will not cover my bills. I am very upset with this process. I read the fine print when i signed up for this pet insurance company. A day late and the company will not cover. By the way my dog is 2 years old and I got insurance around 21 months old. Wish they would make an exception for young dogs.

Amazing! They were quick to respond to my claim and reimbursement was super fast!! They also checked in with us to see how our pup was doing after her survey!! ❤️