Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,778

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
2

out of 5

POSTED: | BY: Cheryl Warner

Customer service

I submitted a claim back in August because my dog had to have surgery i submitted all the paperwork I had from the vet and they went ahead and closed my claim without communicating with me I have called several times and talked with a customer service representative and got no where with them. The claim process is not easy.
1

out of 5

POSTED: | BY: Estele Kim

Worst nightmare

I had sent this over to Healthypaws customer service. “ I had contacted you guys several times regarding to my pet claim and for the third time the agent had assured me that they had received all the documents and yet I still get the message saying I need to upload my dog’s medical record. I had cancelled my card and will not continue this insurance since you guys are everyone’s worst nightmare to have insurance with. I truly do not understand how you guys are still operating as a business. I will spread as many reviews as possible so you guys can have your true color shown. ” Not your money worth.
5

out of 5

POSTED: | BY: Doug Ney

Incredible service from Healthy Paws

Our experience with Healthy Paws has been nothing but incredible. The customer service representatives are prompt, helpful, and courteous. After submitting a claim, they always write to check in on our dogs and see how they're doing. They are incredibly easy to work with and reimburse at a high rate, but also incredibly quickly. We have been nothing but impressed with the service from Health Paws and recommend them to anyone.
5

out of 5

POSTED: | BY: Lisa Saph

Our Goldendoodle has been receiving…

Our Goldendoodle has been receiving chemo treatments for 5 months for lymphoma and is doing wonderful! I hate to think where we'd be if I didn't have Healthy Paws insurance. The claims process is extremely easy and FAST!
5

out of 5

POSTED: | BY: Lisa Saph

Very satisified!

Our beloved Goldendoodle was diagnosed with lymphoma this summer at the age of 8 1/2. She has been receiving chemo treatments for the past 5 months that have saved her life! I don't know what we'd do without our insurance, as our bills will exceed $10,000 and we've paid a fraction of that. The claims process is very easy and I've received reimbursement into my bank account typically within 2 days.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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