Healthy Paws | Pet Insurance Review

I am so thankful we have Healthy Paws insurance! Our dog was diagnosed with Cushings - and then with cancer! We have been taking her to appointments at a pet hospital that specializes in oncology. She is receiving excellent treatment there and Healthy Paws has covered (and continues to cover) the majority of the expense. AND - it is sooo easy to submit claims! Just take a picture of the expense receipt, log in and transfer the image to the box provided on the site. You get a reply almost immediately saying it has been received, another email a day or two later saying it's being processed, and a final email saying it has been completed. The check arrives in about a week. They make the process easy and communication is great! Couldn't ask for a better pet insurance company!

I’m giving them one star because before they dropped us, when my dog got too old and too sick, they covered what they said they would. HOWEVER, I missed one payment after over 6 years of being a member, when I turned my card off after my wallet was stolen, and I was dropped. They had sent me 2 emails (BOTH went to my spam- why would I regularly check that), no phone call, no letter. Dropped. When I tried to reinstate, they said my dog was too old to sign back up. I know that they have my phone number because they used it to look up my account, however I have since contacted my cell service provider for proof, and no call was ever missed or received from Healthy Paws. So they have claimed they made every attempt after one missed payment to contact me, but immediately dropped me after I didn’t respond to emails sent to my spam account. They will undoubtedly respond to this review as they did to my google review, and I will respond in kind. If I can steer one pet owner away from this company and their shady tendencies, I will have done something good. Now my dog is too old to get new insurance and has preexisting conditions so we are screwed. Thanks for nothing Healthy Paws. Her blood is on your uncaring hands.

Healthy paws has giving me great service and without them not sure how we would have made it.

I’m really impressed with how quickly and easily this health insurance kicks in when we have a claim! It definitely gives peace of mind to know we’ve got this when health issues come up for our furry loved one…

Healthypaws is the best pet insurance! There is no comparison. All the other insurances pay for wellness visit/vaccinations and very little or nothing for medications and procedures for illness, disease and injury. Basically your premium payments are paying for wellness visits/ vaccines. What coverage do you get in return? Nothing! Healthypaws pays for 80% of any illness, disease or injury procedure and medications cost!!! And there is no yearly cap on how much they will pay! My dog needed very extensive surgery and hospitalization. Healthypaws reimbursed me within days of recieving the claim! They even contacted me to see how my dog was doing! Great customer service!!! I tell everyone to use Healthypaws and you should too!!!