Healthy Paws | Pet Insurance Review

claim process is simple and easy

Our dog broke her right upper canine on a frozen jolly ball in our courtyard. Unknowingly we went to dog training and the dog trainer noticed her work ethic was poor and started looking at her from a distance. He noticed the missing canine. I left training immediately and went to a dog urgent care. The canine was cracked off to the gum yet there were still 1 inch of canine remaining in the jaw. An insizor was also broken. My girl needed surgery right away. We’ve had healthy paws for her entire life and she is six years old. Healthy Paws is a wonderful insurance plan to belong to. The only thing that doesn’t make sense to me is that rechecks are considered exams and are not paid for. To me if a pet has surgery, it is absolutely critical that the surgeon follow up and evaluate their work and make sure that their work is complete. In our case, one vet thought that there was a hole where maybe a stitch broke. We needed the surgeon to evaluate the mouth and the 11 disintegrating stitches. There was no hole when viewed under surgical lighting. No further procedures were necessary.Healthy paws should be paying for rechecks in certain cases and not just telling us that it’s considered an exam and therefore they will not pay. I don’t agree with this policy. I wish healthy paws would change it. Especially where surgery is involved. Thank you for listening, Healthy Paws.

I truly cannot say enough good things about Healthy Paws. We have insurance for our dog, Ivy, and it has made all the difference in the world. They review claims quickly, communicate clearly, and consistently reimburse 90% of the actual vet bill without any hassle. The process is straightforward and stress-free, exactly what you need when you're already worried about your pet. Because of Healthy Paws, we’ve been able to give Ivy top quality veterinary care without hesitation. Instead of making decisions based on cost, we can focus entirely on what’s best for her health and well-being. Their reliability and efficiency have given us real peace of mind. I’m incredibly grateful for the support they provide and would recommend them wholeheartedly to any pet owner.

Nobody wants to hear a cancer diagnosis for their furry baby - ever! But if that should occur, it sure is nice having Healthy Paws on your side. I’ve had Healthy Paws insurance for both my pups since they were puppies - they are now 11.5 & 12 y/o (BD today!). Every time I’ve had to file a claim they ALWAYS came through. And at this difficult time for my younger one, they are shining through again. He is recovering from surgery and will be undergoing a strong dose of radiation in 2 days. I’m really hoping that will be all that’s needed. Unlike other pet insurance companies, there’s no max cap with Healthy Paws. And yes, they don’t cover annual vaccinations or physical exams or monthly preventative meds, but those are expenses any pet owner should be responsible for if they’re going to be a pet owner. They do, however, cover the unexpected expenses that can cost quite a bit - diagnostics, labs, surgeries, other treatments - coverage provided for these is extremely helpful. Icing on the cake is the ease of filing a claim - submit photo of itemized invoice and Vet’s notes and that’s it. It can’t get any easier than that! Win win! And 99.9% of the time they complete the claim within a couple days - often times it’s been same day. I highly recommend Healthy Paws for your little one(s). I wouldn’t consider any other pet insurance company.

My poodle mix, DeClan, is beautiful, funny, and loving. He has had some serious health issues. Two years ago, he was diagnosed with Addison's, which requires an expensive monthly medication. Last year in May, and again in August, he had surgery to remove bladder stones. There were complications with the August surgery, which required numerous visits to the emergency room. Just recently, we discovered he had an infection in his spine, likely due to a urinary tract infection. He will require antibiotic treatment for many months. I began using Healthy Paws about eight years ago. If I did not have their coverage, I would not be able to provide the care that DeClan needed and needs to get through his many difficult times. After submitting claims, they are quick to respond. They literally have been a lifesaver for me, for DeClan, and for my other dog.