Healthy Paws | Pet Insurance Review

I love and appreciate Healthy Paws. I have two small dogs that have had several vet visits since they were covered. Healthy Paws offers a great insurance product and reviews and pays claims extremely promptly. They follow up to make sure that your pet's health issue is improving. Last year when they felt a claim was for a pre existing condition, a kind and knowledgeable veterinarian from their staff called to tell me and explain to me their decision in a courteous and compassionate manner. When I appealed the decision with more information from my veterinarian, they promptly reversed their decision and paid the claim. I wish I had signed up years ago. This is better than human health insurance. It just could not be any better. I give it my highest recommendation.

I can't tell you how much peace of mind it gives us to know Healthy Paws is behind us when our dog Chewie needs help. I am continually impressed with their quality of product and excellent service. A++

In June of 2011, we adopted our 1-year-old Rottweiler/Chow mix from an animal shelter and decided to purchase pet insurance. Thank goodness we went with Healthy Paws! From day one, Sammi had "issues," which included everything from slicing her paw open on glass, puffing up from an allergic reaction, spraining her knee while running in soft sand, and chronic lameness. This December, she ruptured her ACL, and she had the TPLO surgery one week ago. With the x-rays, this injury alone has cost close to $5,000. Within days of the surgery, we received a check from Healthy Paws, which covered 90% of the cost (which is the plan we chose). We couldn't be happier with Healthy Paws. They have always been exceedingly prompt in their reviews and reimbursements. They are easy to contact with questions and have competent representatives who actually care about their "clients." We highly recommend Healthy Paws!

I've had Healthy Paws for about 3 years on both of my cats, and the premium is reasonable and fits my limited budget. I filed a claim about 15 months ago when my male kitty Enzo had to have emergency bladder surgery. Healthy Paws reviewed his claim, his medical history and paid on the claim within a week. Enzo had to have a similar but more extensive surgery two weeks ago and spent a week in the emergency hospital. I filed my claim with Healthy Paws on Feb. 8th and received a response that afternoon that Healthy Paws would be sending me a check for 90% of the total bill less deductible -- the check arrived on Friday! Everyone at Healthy Paws has been supportive, knowledgeable and, most of all, kind. They really do care about my animals. I always get a follow-up e-mail and/or phone call, and a quick response to any question. I am so thankful that I have Healthy Paws Pet Insurance and I cannot say enough good things about them. I recommend they absolutely to everyone who loves their animals.

I recommend Healthy Paws Pet Insurance every chance I get, just as I was recommended by a satisfied policy owner. I was told that for the first claim, the processing can take longer, due to the claims handler gathering the medical history of our dog. My vet submitted all their documents and reports to Healthy Paws on a Thursday, and I rec'd an email the following Monday that the claim processing was complete, and a check was mailed the next day. I've heard the horror stories from other pet owners and cannot say enough about my experience. I only wish "people" health insurance companies can take a clue of how to treat policy owners>