Healthy Paws | Pet Insurance Review

I joined Healthy Paws about a year ago, based on reviews from this site. We have a 1 1/2 year old mini-Dachshund. He had to go to the vet 3 times over the past several months for different problems. All were resolved, and he's healthy. I processed all three claims at the same time -- my first time submitting a claim. I found the process very good, and their claim response very prompt. Being the first submission, it took some time to gather all the paperwork of my dog's medical history. Fortunately, there were no preexisting conditions on my claim. I've read to many horror stories. Healthy Paws reimbursed me withing a couple of weeks, and at the amount I expected. I couldn't ask for anything else at this point. I may change my tune later if they hike up my rates significantly, but so far so good. I would recommend them for sure.

Our Mastiff puppy has had many visits to the vet over his first year, for problems ranging from relatively simple common illnesses to more serious growth-related orthopedic issues. Healthy Paws has paid every claim with remarkable speed, and without ever quibbling about the treatments used or their cost. And they always follow up after a claim to see how our puppy is doing! We'd recommend them to anyone.

Josie, age 16 months, had a small tumor on her paw which the vet recommended be removed and tested. After this was done, I scanned and faxed the claim in on Monday, received a confirmation that day, received an approval email on Friday and had my reimbursement in hand by Monday. The next day I recieved a lovely email inquiring about Josie's condition and requesting a photo. Healthy Paw's customer service is top notch and I highly recommend them. Thank you Health Paws!!!

My American Staffordshire Terrier 7 was diagnosed with a torn ACL. I have had dogs since I was young and never had this type of problem. I bought the insurance for the what if. I never thought I would have to use it only after 2 months of coverage. My dog has been really healthy until this. I don't know what I would have done if I didn't have Healthy Paws Insurance. My dog is like my child. I want to be able to give her the best available health care. The claims have been handled so fast. There is also follow up. I never receive this type of treatment from my own health insurance company. Hats off to Healthy Paws. I can't thank them enough.

I have used two insurance companies in the past and the difference was like night and day. Signing up for pet insurance was easy with Healthy Paws. They did not ask for every record out there in advance. I did not have to do any leg work. The forms are pre-filled and they pulled the records when they needed them. They were very clear about what they covered and why. As soon as I submitted a claim they called and asked about my pets wellbeing. As soon as they processed the claim they called me and gave me an explanation of the decision. Within two weeks I had the check in hand. Their customer service is excellent.