Healthy Paws | Pet Insurance Review

Our one year old lab underwent abdominal surgery due to a possible foreign body obstruction. After 2 visits, xrays and ultrasounds it was determined that she needed the surgery. Turns out she had ingested the small head of a stuffed dog toy which had become lodged in the small intestine. She did very well and was home the following night after the surgery. I nearly required CPR after seeing the costs for the visits, the surgery, tests and associated fees. Healthy Paws was amazing!! Claims were processed immediately and in less than 2 weeks I had the reimbursement checks in hand. I paid my $250.00 deductible and the office visit fee and the rest was reimbursed at 90% as per my policy. If only our health care plans could be so efficient and straight forward. The customer service staff is caring and genuine. Always inquiring about the status of our dog. I would highly recommend Healthy Paws. We used another insurance company for our other dogs in the past and there were always exclusions and hidden surprises that were not covered. Thank you to Healthy Paws for making a very sad and scary situation much less of a financial burden than we had originally thought.

My Aussie had a bowel obstruction that required iV's and hospitalization. Did I mention this happened on Labor Day? Healthy Paws called me that day to help me & they paid my claim quickly. Also asked how Bailey was doing one week later. Bravo!

We have made two separate claims recently both were settled within 24 hours! Excellent service and highly recommend Healthy Paws Insurance. So wonderful to have the peace of mind that if your pet has an accident/illness making a claim is so easy!Thank you

I hardly ever rate services and products, but Healthy Paws Insurance definitely earned a 5-stars rating. My dog turned a year old and I decided to get her insurance to make sure we're covered in any case of illness/injury. September came and I had to take her to the ER Pet Clinic in the middle of the night for help due to non-stop vomiting and diarrhea. At one point, the ER Vet said she may need surgery since she suspected blockage in the stomache area. I wasn't sure how the reimbursement worked, I could only hope that it was an easy and speedy process for the vet fees I paid. Within 1 day of sending in my claim for reimbursement, I received an email stating it was processed and within 1 week I received the reimbursement email and later a check in the mail. It was so relieving to know that I have a solid pet insurance policy that helps me care for my pet and not be afraid of vet bills. I am so thankful that Healthy Paws stand by their mission and their staff are so dedicated in every step of the process. If they could be awarded an award, I'd have to say it would be Amazing Customer Service!

I recently brought my 4 month old puppy in to the animal emergency hospital on a Sunday (my vet was closed) due to vomiting. When I left the hospital, I realized what a great move it was to purchase pet insurance after viewing the bill. I submitted the simply claim form with a copy of the invoice. Within a few days I had received word via email that my claim had been processed and that a check was cut. I received my check already, and its only been 8 days since I submitted the claim from the hospital visit! Couldn't ask for a better turnaround time. Healthy Paws covered what they said they would, and the process of reimbursement was quick and painless. Highly recommend this company for all of your pet insurance needs. One thing that drew me to this company was that their policy period is continuous, whereas other company's renew yearly. The problem with annual renewals is that anything your pet experienced before renewal will be considered "pre-existing" on your new annual policy, therefore you will be blacked out from coverage. I'm so glad I found a company who doesn't practice this policy, because if your pet got sick or injured towards the end of your policy and isn't back to 100%, I'm afraid you'd be stuck with the bill because any other insurance company would consider it a pre-existing condition. I'm grateful Healthy Paws understands this flaw in most pet insurances, and found a way to offer solid insurance at an affordable price.