Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 7,502

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.9
  • 4.7
  • 4.9
  • Count
  • 35
  • 235
  • 7,502

Updated: June 02, 2024

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Sandy Marshall

Very Bad Experience All Claims Denied

My newly adopted rescue puppy has had every claim denied and Healthy Paws says it's due to his pre-existing conditions. He had a bit of a cough at his first wellness exam and Healthy Paws has taken the opportunity to lump everything, including a bout of diarrhea, into one diagnosis and not pay. When I asked for more detail on the Explanation of Benefits they were rude and short with me. Barely anything went towards the total deductible. This insurance would be fine if all you need is catastrophic coverage. But there is no wellness coverage. Read carefully before you sign up.
5

out of 5

POSTED: | BY: Jennifer Gebbie

Recommend 110%!!!

Healthy Paws is amazing!! I've very happy I got this for my Rhodesian Ridgeback puppy! We've recently had some unexpected vet visits and it's already paid for itself for the year. They are very fast with their claim process (24 hours or less when I submitted 2 different claims) and it's very easy to submit. No headaches, no complaints, and recommend to all!
5

out of 5

POSTED: | BY: Roseann Buchiere

Impressive Customer Service, Great Experience

I took my 2 year old Himalayan to her veterinarian after vomiting for a day and just not acting like herself. Blood work and x-rays showed nothing abnormal which I was very grateful for. She was treated with stomach meds and given fluids. Not so unusual with such a long haired cat. What was surprising was, when I called to find out if she was covered and the customer service representative informed me that she was. Not only was my claim unbelievably easy to submit but I received my check in less than 10 days. An insurance company that does what it says it will! I could not be more impressed with their service! If you love your pets like I do, get them Healthy Paws !
5

out of 5

POSTED: | BY: Colleen Wilson

Healthy Paws is responsible and trust-worthy.

Murphy needed surgery on his leg. He is a 1 1/2 year old Yellow Lab weighing in at 119 pounds. The veterinarian said he needs a plate and screws to keep his knee from rupturing, surgery was performed that day. I called Healthy Paws, when I came home from leaving Murphy, to inform them about the surgery. I was assured all would be taken care of. This was on a Monday. The bill was $4200. I received a check the following Monday for 90$% of the cost. I also received an e-mail inquiring about Murphy's recovery and asking me to send them a photo. This company is GREAT!
5

out of 5

POSTED: | BY: Marsha

As a new customer, I'm really impressed!

Sir Stubert now is 10 months old. We've been insured by Healthy Paws since September. About a month ago, he developed a cough, despite being fully vaccinated. Just before the Big Storm, he started coughing up blood. That required a trip to the Emergency Service. A couple of days later, he had a terrible response to the antibiotic. That brought us to the Emergency again.I've submitted the claims and got an Email response very quickly about how much would be reimbursed. I was amazed by the attention, the itemization, and the speed of the response. Most especially, I'm impressed by the follow-up and concern. I actually think that these folks may really care about the animals! As soon as Stubie was well enough, he returned to the dog park to get some R & R. Wouldn't you know it. He was running with his puppy friends and a tree came up out of nowhere...and now he has to fractures in his femur. I don't know what I would have done without HealthyPaws. The support and understanding of the staff, too, is very welcome.

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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