Healthy Paws | Pet Insurance Review

Healthy Paws took care of my 11 year old greyhound back in 2014, paid exactly what they said they would. Promptly, without a hassle and customer service was great when I had a question. Fast forward to 2017 when my other greyhound developed a limp. It turned out to be osteosarcoma in her proximal humerus. She's a very athletic, out-going middle aged girl, it was very early in the disease process, so I opted for amputation and chemo. Hospitalization for the amputation was supposed to be 3 days, turned out to be 5 days. No complications, but dogs who have been using the amputated leg without a problem take longer to acclimate to having 3 legs, but the prognosis for them is better because the cancer is caught earlier. Healthy Paws paid for the bill which was more than $5,000. That's on top of medication, several sets of xrays and a bone scan. Just as before, Healthy Paws has paid every claim quickly and kindly. I even received an email checking on my girl from the president of the company! I can't say enough good things about them, they have been great for us. I have the plan that pays 90% and they do. If I didn't have them I don't think I would have been able to extend my girl's life (either of them).

Healthy Paws took care of my 11 year old greyhound back in 2014, paid exactly what they said they would. Promptly, without a hassle and customer service was great when I had a question. Fast forward to 2017 when my other greyhound developed a limp. It turned out to be osteosarcoma in her proximal humerus. She's a very athletic, out-going middle aged girl, it was very early in the disease process, so I opted for amputation and chemo. Hospitalization for the amputation was supposed to be 3 days, turned out to be 5 days. No complications, but dogs who have been using the amputated leg without a problem take longer to acclimate to having 3 legs, but the prognosis for them is better because the cancer is caught earlier. Healthy Paws paid for the bill which was more than $5,000. That's on top of medication, several sets of xrays and a bone scan. Just as before, Healthy Paws has paid every claim quickly and kindly. I even received an email checking on my girl from the president of the company! I can't say enough good things about them, they have been great for us. I have the plan that pays 90% and they do. If I didn't have them I don't think I would have been able to extend my girl's life (either of them).

Healthy Paws has been a lifesaver for our dog Moby! He is a 3 year old St. Berdoodle weighing in at 130 lbs. If you've ever had to have surgery for a dog this size, you know how expensive it is. Moby recently underwent emergency surgery for a blockage and it saved his life. Knowing that we had Healthy Paws meant that we never needed to question our ability to save his life due to financial stress. This, unfortunately, is not the first time we've had to use them for a larger ticket item:) They are responsive, process claims immediately, send reimbursement checks AND email to ask about how your pet is healing.

As soon as I submit a claim, I get indication of progress/completion within a week or two. That is very helpful.

Healthy Paws was the first insurance policy I have ever taken out for one of my pets. As a gift on my Golden’s third birthday I gave her the gift of this insurance. I never wanted to financially be in a position that I couldn’t give her the best medical care if she should ever need it. That day did eventually happen in her eighth year. She was diagnosed and died from a very rapid onset of lymphoma. The tests and medical bills were in the thousands of dollars. There are no cons for Healthy Paws only pros. The submission online of all her invoices to be reimbursed was easy to use. A confirmation came back within a couple of days. If only our human health insurance was so good. Payment was within a month. Not only was the business side totally efficient but the compassion side was too. The invoices summited showed she had died and shortly after that I received a beautiful card with notes from many on Healthy Paws staff. I dreaded having to call and cancel the insurance. To my surprise, and relief, an email came that stated a credit would appear and be prorated from my last payment. I never had to call.Looking back when I first started investigating pet Insurance one attraction to HP was it is a nonprofit. I liked that. The insurance calculator was easy to use and gave many choices for a policy. Bottom line is yes, I will definitely buy insurance from them again and have recommended this company to friends and coworkers. There are no second thoughts, this is a great company/foundation.