Healthy Paws | Pet Insurance Review

Our mini Aussie is a little accident prone and dislocated his knee in February of 2011. Healthy Paws have been very fast, friendly, and patient with his claim, which included a major surgery on his knee. They are always helpful and kind if we call with questions, and process all of our follow up invoices very quickly so we can get our bills paid right away. Months later, our Aussie is still going through follow up visits, which include x-rays and pain medication, and Healthy Paws have been there to support us the entire time. I would recommend this company and their amazing team to anyone looking for a company that really cares!

As new to Healthy Paws our experience with our dog's claim has been outstanding.

I got Healthy Paws pet insurance when I adopted my retired racing Greyhound, Tucker, in July 2012. Two months later, Tucker started having trouble with his right front leg. He has since been to the vet twice, getting blood work done and x-rays. Anybody who has had these services conducted for a dog knows how expensive they are! I was pleasantly surprised to find that submitting the claims was simple, they were processed in a very timely manner with clear explanation of benefits, and we received a check for our reimbursement within 3 days of receiving the services after we met our deductible. We did not have to jump through any hoops! I wish my own health insurance was this good! The premium is also quite reasonable.

My dog, Ollie, was involved in an altercation with another dog that led to over 100 stitches. I filed my claim with Healthy Paws and couldn't believe the great response I received. I received emails as to Ollie's progress, who by the way is doing fantastic, and my claim was processed so quickly that I was amazed. I would recommend Healthy Paws without reservation...

We first considered purchasing medical coverage for our new puppy almost a year ago. Initially, we thought the cost may not be a wise investment - and we were skeptical of any claims processes, should we actually need to utilize the coverage. We can now say with confidence, the decision to purchase coverage from Healthy Paws Pet Insurance is one we will not regret. Earlier this year our puppy had multiple episodes of gastritis/gastroenteritis - which resulted with loose bowels, vomiting, and subsequent treatment for dehydration. Due to the reoccurring nature of these incidents, we believed he may have ingested a foreign object that may have become an obstruction. Analysis of these issues required multiple trips to different veterinarians over the course of a couple months. Once claim forms and associated documentation was submitted to Healthy Paws for reimbursement, the thoughtful staff promptly processed the paperwork and provided clear and personal communication throughout the process. The claims process was straightforward – and offered several options (mail, fax, e-mail) for transmitting information. The ONLY improvement I could suggest/recommend for Healthy Paws is to allow larger file attachments (currently 5MB) for e-mailed claim form documentation. We will certainly continue our coverage - and will not hesitate to recommend the services of Healthy Paws Pet Insurance to our friends and family in the future.