Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 7,502

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.9
  • 4.7
  • 4.9
  • Count
  • 35
  • 235
  • 7,502

Updated: June 02, 2024

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jennifer Ojala

Outstanding customer service!

Right before Christmas my Golden Retriever, Sugar Bear tore her cruciate ligament. After a visit to the vet, surgery was the recommendation. Not only was I worried about my dog, but I was also worried about the expense of surgery. I called Healthy Paws and was given the step by step procedure to file a claim once surgery was complete.I used the personalized form, my vet faxed it in the day I picked up Sugar Bear, and within hours I had an email from Healthy Paws letting me know what my claim status was. Two days later I received notice that a check was on its way! A day later the check was in my mail box! Unbelievable service! I highly recommend Healthy Paws pet insurance!
5

out of 5

POSTED: | BY: Cheryl Andersen

Fantastic service and response time

Claim was processed and approved within 48 hours of submission. I do not have the check yet, but assume it will arrive shortly. The company paid as contracted. No redlining that I had to dispute. Highly recommend this company for major medical care.
5

out of 5

POSTED: | BY: katie

The best!!!

I purchased pet insurance for my dog with the hopes of not needing it. Well my dog needed to have surgery and Healthy Paws was the best decision I ever made. They are an amazing company and I truely feel they care about the health of my dog. The claims are fast and I received a check within the week. If you are deciding on a pet insurance company and want one who has good customer service and truely cares about it's clients(both owners and pets) than pick Healthy Paws.
5

out of 5

POSTED: | BY: Cyrus Sidhwa

Phenomenal!

The price from Healthy Paws was excellent. We had to use our insurance much more than we would have liked following a fall our Jack Russell Terrier puppy suffered. Healthy Paws paid several thousand dollars very quickly and the customer service was excellent throughout. I have the 90% coverage and it has been fantastic.
5

out of 5

POSTED: | BY: Sepi Ghafouri

Super friendly and fast claims process!

Wow, I did a ton of research before choosing Healthy Paws Insurance for my 3 cats. Two kittens and one senior cat. I have been a member now for a few months and have already had several claims processed super fast, no denials and they are super friendly. They truly care about our pets!! Wonderful Insurance company that has given us so much peace of mind!!

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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