Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 7,476

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.9
  • 4.7
  • 4.9
  • Count
  • 35
  • 235
  • 7,476

Updated: December 05, 2023

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jose Aurellano

My claim was processed quickly and hassle free.

My dog, Benji, came down wand with severe gastroenteritis. He spent two nights at the pet hospital which proved quite costly. Thanks for the pet insurance the expense became minimal. My claim was processed promptly and the reimbursement check arrived just in time. I am grateful that Healthy Paws came through. I have recommended your insurance company to all my relatives and friends.
5

out of 5

POSTED: | BY: Basak

Amazing service

3 months after I enrolled in Healthy Paws, our beloved puppy Goober got hit by a car and badly fractured his front leg. The vet recommended surgery since the fracture was bad enough that without it the leg would not heal correctly. We were told the only reason not to get the surgery would be if we cannot afford it and without Healthy Paws, we definitely could not have. I was expecting the insurance process to be painful, but Healthy Paws reimbursed us for 90% of the costs and we only had to fax over some documents. The process was easy, fast, and very reliable. Recently, I received an email from Healthy Paws asking if I need a replacement for a check that was issued to us in May that we had never cashed (we misplaced it while moving this summer!). This, in my opinion, is as stellar as customer service gets. Healthy Paws definitely went above and beyond our expectations. Not only are their helpful and reliable, but they are also friendly, which is much appreciated!
5

out of 5

POSTED: | BY: Patrick T

Responsive and caring

Before adopting a new companion, we went through the medical expense records of our last pet George. We realized that we had spent over $5000 on him his last 2 years of life due to an issue with the nerves in his lower spine. He had a tendency to rush up to other dogs to say "Hi!" only to be bitten by the other dog (several times). While we don't expect the same type of issues with our new companion, we decided it would be best to get insurance for him just in case. Recently our dog, "Buddy", was not eating and had become extremely lethargic. We needed to take him in to the vet. Such a relief to know that he is covered and finances don't enter into the equation. Buddy had to have x-rays and blood work done. We keep the pet insurance forms at our vets office and they send the paperwork into Healthy Paws. Buddy was at the vet on a Monday and Healthy Paws had a reimbursement check to us by Thursday. Healthy Paws always follows up with an email to make sure that our fuzzy friend is feeling better. They also support pet shelters and animal rescue groups which is a real plus ++ for us since that's where our best friends come from. The level of service they provide is far and above anything I receive from my (human) family's insurance plan. I would recommend Healthy Paws to anyone who cares about their fuzzy friends.
5

out of 5

POSTED: | BY: Dennis Dammling

Absolutely UNBELIEVABLE Service!!!

It can not get any better than Healthy Paws!! I submitted my claim via email at 2 p.m. on Wednesday. The next day, at 8:15 a.m. I receive an email stating that the claim was processed and the check is on the way!!! This is not a one-time event either! My other claims, sent by mail, also had an outstanding turn-around time. The customer support team is also very friendly, caring, and supportive. No need to shop around . . . this is the best!!
5

out of 5

POSTED: | BY: Betty

Excellent customer services ! Highly recommended

My dog got dog-attacked in Dog Park and sustained a laceration to his back leg couple weeks. We took him to the vet and they stitched him up on Saturday. I filed the claim on the next Monday, and then I got a confirmation email immediately. I was so surprised that they took a really short time to process the claim. I already received a reimbursement check from Healthy Paws yesterday. I greatly appreciate their fast services and their thoughtful e-mail. I highly recommended Healthy Paws Insurance.

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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