Healthy Paws | Pet Insurance Review

We are very pleased with the prompt customer service and very quick claim payment. The first claim we submitted took a little longer to process, because we needed to have the vets email medical records in to the insurance company. My vets were happy to do this. This need for medical records was only for very first claim. Subsequent claims were processed within a day or two of submission. It is easy and simple to submit claims. I can see the status of my claims online. And I received checks in the mail almost immediately. We had a few questions about our claims and I could reach the company both by phone and email and my questions were resolved immediately. Staff is very caring, professional and responsive!

This was my Fred's 2nd use of our Healthy Paws Pet Ins. So very glad that we have it. She first had a terrible infection that was very rare. We took her to the U of MN Vet College. The 2nd time she need surgery to fix the issue that was causing the infection. Healthy Paws handled our claim in a very timely manner. They also checked on how she is recovering from her surgery. I would recommend Healthy Paws and in fact I have!

We have had our two dogs insured with Healthy Paws for about 4 years. It was the best decision ever! Our Border Terrier had torn ACL surgery and Healthy Paws paid our 80%...and they called us every few days to see how he was doing....Who else does that. We feel free to give our pets the best care possible, as we know it won't break the bank. The monthly premiums are reasonable and just a regular part of our budget.

Daisy (our Pembroke Welsh Corgi) has been healthy and happy since the day we got her and she is only 4 years old. I was definitely a fence sitter on if I should even get Pet Insurance but I decided to get it around 9 months ago for Daisy. A few weeks ago without warning Daisy came down with what we discovered was Hemorrhagic Gastroenteritis. She started vomiting and became very lethargic very quickly and had to spend several days in our local 24 hour pet hospital. Daisy definitely gave us a huge scare and thankfully she came through everything and she is back to her happy normal self. The vet bill was definitely a shocker but Healthy Paws covered 90% of Daisy's very large bill (Over $2,700) without question and had us a check in just a few days. I am very thankful for Healthy Paws and i'm now very glad I got off the fence and got pet health insurance and I'm happy I chose Healthy Paws.

It has been a wonderful experience dealing with Healthy Paws. I really believe these people care. Everyone with whom I spoke was caring, consoling and efficient. My claims have been handled quickly and accurately.If the veterinary practices and the human medical insurers (Cigna, Humana, United Health etc) treated their patients and customers like Healthy Paws does we would all feellike we were in paradise.