Healthy Paws | Pet Insurance Review

I purchased Healthy Paws insurance for my girl shortly after I adopted her and I'm so very glad I did. She was recently diagnosed with a torn cruciate ligament and surgery was recommended. I would never have been able to afford the treatment she needed without this coverage. My claim was processed quickly and everyone I spoke with was understanding and so very helpful with all of my MANY questions! I wish my own insurance company was as compassionate and quick as Healthy Paws is!

Before you read my full review, please note that it took 3+ weeks to process the claim because my vet failed to provide proper documentation. This was NOT because of Healthy Paws. I signed Delta up for Healthy Paws pet insurance in September/October 2013. Delta is a big lab mix and would run with me daily. Around Thanksgiving/early December I noticed Delta was beginning to limp on his back left leg. After rest he seemed fine, but soon began limping again. Sometime there after he was diagnosed with a torn ACL. Delta had TPLO surgery to correct the torn ACL in February 2014. Having a sick/injured pet is stressful enough, but the financial strain makes it even more overwhelming. With that being said, I cannot thank the staff at Healthy Paws enough. They were there to answer every question I had regarding my claim, even contacting my vet frequently to ensure the proper forms were submitted. And they were in constant communication with me, via phone and email, to keep me updated on the status of my claim. I have never dealt with such caring, helpful, understanding customer service individuals in my life. There customer service makeup should be an industry standard for ALL (human and pet) insurance companies. In the end, Healthy Paws saved me over $2000. If you have a pet, I would recommend Healthy Paws to you until I am "blue in the face." Because of Healthy Paws I know Delta will always be afforded the best possible veterinary care. They really do care about

Our 7 month old puppy suffered from a kidney infection. There were no other symptoms so it was not easy to diagnose. Thanks to Healthy Paws Pet Insurance, I didn't have to worry about any testing that he needed. After 6 weeks on an antibiotic is is totally fine! Thank you Healthy Paws for the quick claim and quick reimbursement.

Buddy became ill with diarrhea, then 2days later it became bloody, so off to the vet. Diagnosis was pancreatitis, and he spent the next two days as a day pt, for fluids, medications, and further testing. After that home with antibiotics. Doing fine now, back to his old feisty self. Very happy with the claim handling by Healthy Paws, as well as their concern for my pet's well being.

This is my first year and first two claims with Healthy Paws. Not only were the claims processed and reimbursements sent within a few days but a representative followed up to see how my pet is recovering from his tummy issues. I couldn't be happier that I switched my pup to this company.