Healthy Paws | Pet Insurance Review

My baby, Coco had to have emergency surgery to remove a foreign object from her stomach...during the surgery, the surgeon discovered a major artery not filtering through the liver correctly and they needed to put a shunt in. The surgeon said she likely would have started going through liver failure at some point and they would not have known this was going on only by opening her up to remove the foreign object. I never had to second guess what they were doing for Coco because I knew she was protected by Healthy Paws. I did consistently check that vet records were received because there were 3 different vets due to various moves I've made. But every time I called, every representative I spoke to was helpful and very courteous and professional. Most even stopped and asked how Coco was doing. Once all records were received, they opened and completed my claim within 2 days. And they covered everything I expected them to at 90%. What would have cost $3600 out of pocket only ended up costing $900. And my baby is recovering very well. Healthy Paws was definitely the best choice and a great investment!

I insured my dog with Healthy Paws as soon as I adopted him 1 year ago. He was a 6 year old beagle mix that seemed very healthy, but in the last year he went through several health issues, including a persistent limp, a lipoma, a fibroma, a smal tumor in his eyelid and a fractured tooth. Healthy Paws paid for 90% of all the needed treatment, including surgery, x-rays and chiropractor treatment. And they paid promptly and with great customer service. I couldn't be more pleased with this company.

I have an elder dog, who was recently diagnosed with mammary gland tumor, which had to be taken out quickly, which meant surgery. It was very stressful for all of us, and we were so glad that we had insurance for our dog, who is a member of the family.The insurance paid for most of the expenses, except for the doctor's visit, and minus the deductible. They process claims from 7-10 days, once the claim is received (it actually took about 7 days for us). I was very impressed with them, since they did what they promised. It does not cover pre-existing conditions, but dogs and cats may get sick from something which they did not have previously, and it is really great to have it, just in case. This way you do not have to postpone any treatment, if it's needed. I have used other pet insurances in the past, and prefer this one, just because, they do not dictate, how much each treatment should be, they cover the percentage that you choose. It's great for an older dog or a cat (up to 13?, I think).

I have been using Healthy Paws for a while now. My oldest kitty (3 yr old) has been with them for about 9 months now. I haven't had to use the insurance for him yet. When I got a new kitten in May, I immediately added her to my policy. I'm glad I did. In all her kittenness, she swallowed some thread (who knows where she got it) and had to have emergency surgery. At only 8 weeks old at the time, she was so tiny that it was already a horrible experience. I forked over my money to make sure my little girl didn't leave us too soon. Then Healthy Paws stepped in and held up their end of the bargain. My vet bill was $1500 for her surgery including the xrays, meds, boarding, etc. Healthy Paws came through and paid $1250 of it (90% minus the $100 deductible). I was elated. It was nice to be able to put that money back into my savings account for another rainy day. I like the customer service involved with this company. Get well notes and "how are they doing now?" emails that are written by an actual person not just a generic computer generated letter (at least, it doesn't seem that way). A very nice touch in a world where most things are bland and robotic.

A week after my insurance kicked in, my dog swallowed a tennis ball. Healthy Paws made it easy to file the claim, and it was accepted and I was sent the check within a week! 3 months later it happened again and same thing. No questions asked, just accepted and sent a check. I highly recommend healthy paws!