Healthy Paws | Pet Insurance Review

TOP NOTCH CUSTOMER SERVICE!!! The folks that work the claims are not only lightening quick in processing your claim and getting a check out to you but they sure seem to care as well which goes along ways when dealing with an insurer. We had spent BIG dollars out of pocket on Bert our previous dane/lab mix going through a neural surgery and related therapy among other things and decided to give the insurance route a whirl on our rottweiler puppy Rufus even though I was highly skeptical of the concept and assumed there had to be some type of catch. Healthy Paws was put to the test almost immediately as Rufus broke his front right leg on the growth plate at the age of 5 months. The fracture required surgery to pin everything in place so that it would hopefully continue to grow properly and then surgery to remove the pins later down the road. After all was said and done it ended up being around $5k which HP paid on right away. Forward the dial ahead one year and the perfectly restored rowdy rott decided that Easter Sunday would be more fun if he swallowed a tennis ball. Another fun trip to the University of Minnesota Vet Med Center to remove the ball and deal with lingering pneumonia from the endoscopy rang up another $3.5k. HP again paid on the claims without an ounce of non-sense regarding the incidents and the follow up care that was needed to get things right for our boy. No catch involved. My only critique which was mentioned by another is that I do wish thei

I've heard and lived through countless pet insurance nightmares, and Healthy Paws is single handedly putting most of the competitors to shame! My almost 2 year old cat had some skin and urinary track problems and I ended up with close to a $1000.00 bill. I filed the claim on Sunday, and received it's already in review within a few hours. The following Tuesday, a representative called me just to ask how my cat is doing and nothing else which shows they actually care about their customers and the well being of their pets. Today (a week later), I received a nice email with a reimbursement breakdown of my claim. When I was choosing my cat's pet insurance, the duration of claim process was definitely one of my top concerns and I am very happy Healthy Paws delivers their promise: within 10 business days to process the claim! I HIGHLY recommend every pet owner to get a pet insurance, and I would recommend nothing but Healthy Paws moving forward. THANK YOU!

Hi Jen,Thank you so much for checking on Katy!!! She received exemplary care at the Valencia Veterinary Center. Dr Grewal and his staff are amazing. Katy has responded well to the treatment plan and we will be finishing the medications today. She is back to being her exuberant, happy self. I can't say enough wonderful things about Healthy Paws insurance. Knowing Katy has 90% coverage for accidents and illnesses gave us peace of mind in pursuing the best possible course of treatment for her without worrying about an astronomical vet bill. The prompt response by your staff in processing the claim ensures we will be able to pay our credit card bill in full when it is due in a few days. Healthy Paws helped make a horrible situation much less stressful so we could focus our energies on helping Katy recover rather than stressing out over astronomical vet bills!! Sincerely, Bess & Chuck Knight

I signed my puppy up for pet insurance after my last dog Leo cost me thousands of dollars at the vet with his various, ongoing health problems. I lost him to cancer on March 17th and signed my puppy up the next day, because I swore I would never put myself in that situation again, where I couldn't afford to do whatever medical treatment was available for my dog because I couldn't afford it. I shopped around and by a stroke of luck, found Healthy Paws Pet Insurance, took a risk and so far it turned out to be one of the best risks I have taken in a long time. My puppy Midas has severe allergies and was biting himself raw, the dog seriously had bald spots all over his body and was driving me crazy because nothing that I did helped. I have now been to the vet three times regarding this condition and have filed three claims with Healthy Paws and they are amazing. Other than the items that are not covered which are clearly laid out on their website, they have reimbursed me for everything! The reason I am writing this review now is because I just emailed them my 3rd claim and ten minutes later, they emailed me back saying that they processed my claim and are reimbursing me the full 90% of my bill. The cost is only $30 a month for 90% reimbursement and they DO NOT look for reasons to deny your claim. They are the best insurance company I have ever dealt with and I keep waiting for them to start acting like an "insurance company" and do something shady and they haven't. They are great

Our Bassett Hound puppy Otis had to have emergency surgery. Lucky for us my wife and I decided on Healthy Paws for our pet insurance. The medical bills were over $2,000. Healthy Paws was excellent in their service. The claim was handled quickly and professionally. They even followed up to see how Otis was doing. I cannot say enough good things about Healthy Paws. Best decision I ever made. Nick and Linda