Healthy Paws | Pet Insurance Review

I've been a Healthy Paws customer for 3 years and overall, I'm very happy. I've submitted several claims, and every time the service and payment has been ridiculously fast. I love being able to email claims to them. I feel the cost is worth it; and yes, the premiums have modestly risen over time. I'm probably running even with my claims and the total I've paid in monthly premiums. But knowing that I have some coverage if God forbid something really bad happens to my dog, it's a great feeling. One point: I'm very glad I started coverage when my dog was a puppy. The pre-existing clause would have been a negative (although every pet insurance has it). I wish the industry took a page from Obamacare and wipe out pre-existing exclusions.

I can't say enough good things about Healthy Paws Pet Insurance. I have two Rottweilers that have been insured since they were puppies. I shopped around for insurance before settling on Healthy Paws. One of the many reasons I chose them is because you only pay your deductible once a year. Other companies wanted it paid for every incident. At Healthy Paws they genuinely care about your pets, and it shows in their customer care. They pay very fast too. I usually have my check within one week of submitting the claim. I definitely made the right choice when I chose Healthy Paws.

I have been a very happy Healthy Paws customer for almost a year now. This was the first time I'd purchased health insurance for a pet, so I really didn't know what to expect. Unfortunately for my German Shepherd, we've had to make use of the insurance a few times.. But I can honestly say that Healthy Paws has exceeded all expectations. The paperwork is easy to fill out and submit, their claims processing is always SUPER fast (and correct the first time!), and they are very easy to contact and immediately responsive. This is not a company where you'll get stuck in an automated phone system or receive "Do not reply" emails. It's really refreshing to get such great customer service these days! My dog is part of my family and it is really comforting to know that I will never be in a position where I can't afford the best health care for him. He just recently had to have a mass removal surgery and Healthy Paws paid his $2700 claim- no questions asked. Well, except that they sent an email asking how he was recovering. :) I am beyond impressed!

Healthy Paws came to the rescue when my dog's digestive issue warranted two x-rays and an ultrasound. My claims were processed efficiently and the customer service was outstanding. Highly recommend!

Very impressed! I've been paying for insurance for my 50-lb dog just for this year, and finally submitted a claim this July. I was a little scared of having wasted my money since no one I knew had ever submitted one before, so everything was heresay. But I submitted it, got an email that night that it was processing, and within 1.5 weeks (they say the 1st takes the longest) got an email detailing what they would never be able to cover, and what they could cover from this claim, which was everything!, and very reasonable. All outlined for me so I won't be confused in the future, and won't bother submitting what they can't cover. Got a check in the mail within another week. Yay! I'm very happy they have my business! (Details: It was a surgical removal of a little lump on the ear, and she had had little bumps on other areas before, so I worried they wouldn't cover it based on similar "pre-existing" things even though there was no proof they were related. Apparently, and happily, they get specific - they won't cover if they come back in the exact same spot. But luckily I found out it was nothing, so I won't worry. They did not cover the nail trim. Duh.)