Healthy Paws | Pet Insurance Review

My husband and I recently adopted a 9-month-old Yorkiepoo named Bailey - our first dog. Our vet strongly advised us to get pet insurance. I did a bunch of research and wound up using Healthy Paws. It's turned out to be a great decision! Just a week after the 15-day waiting period had expired, Bailey became ill with a fever and GI distress that caused severe vomiting and diarrhea. With an 8-pound dog, the inability to keep food down is pretty serious! She's on the mend now, thank heaven, but the whole ordeal involved 2 trips to the vet (one an emergency), 3 nights there, a ton of tests, several prescriptions, etc. Needless to say, it was expensive. Even after meeting our deductible and paying for the doctor's examination fees (which we knew about up front), the Healthy Paws plan covered a significant amount of the total. It's such a relief to know that, where Bailey's concerned, we have one less thing to worry about! I would recommend Healthy Paws without hesitation to anyone looking for pet insurance - they're terrific!

My cat needed one of his claws removed, which required a brief surgery. I faxed my completed claim form (with documentation) around 9:30am. By 3:00pm that same day, I received an EOB explaining what was covered. It was exactly as I expected. The office visit was not covered, the company is very straight forward about this, and I had my annual $50 deductible. Everything else was covered at 90%, and I received my check several days later. On top of this, this morning I received an email from the company checking in to see how my cat was doing. I responded, and the company got right back to me. Also, it was a human being, not simply a form email. I was incredibly pleased with the prompt addressing of my claim as well as the follow-up inquiry. This is the second claim I have filed within a few years. The first time I had some questions about the claim, and the company responded right away and explained everything to me. I have been very pleased with their customer service, and would highly recommend this company to pet owners.

They have been great with all of my claims. My latest claim was for my cat Sebastian who was diagnosed with severe stomatitis and had to have all of his teeth removed. Since this is a tricky operation if not done correctly I went with a top specialist for the surgery, and the total bill was over $4,000. They quickly reimbursed me for my claim, with no hassles whatsoever. Thank goodness for such a great pet insurance company!

When I got my Rottie 9 years ago there was only one or two pet insurance companies available. Now there are several to choose from. I spent over 3 hours comparing the different plans. When I was researching pet insurances, Healthy Paws and Embrace kept coming out at the top of my list. Working in the healthcare field for longer than I care to admit, I knew what I wanted...no annual caps, a reasonable reimbursement rate (vet care in NY is expensive) and an annual not per incident/accident deductible. Healthy Paws hit the bullseye on all accounts. Embrace would not give my girl full coverage due to her age only coverage for accidents. If you are buying pet insurance make sure you check out the fine print. One company charges a deductible for each accident or illness. Who can afford that??? So I signed on with Healthy Paws and am so glad I did. Shortly after the new policy started my girl needed eye surgery. After we hit the annual deductible we had a check in less than a week. They also sent me an email asking how she was doing. I asked them for brochures to put in my vet's office so more people can find out about this company. Have told 3 ladies I work with about it too. The fact that they help rescue animals with their foundation work is the icing on the cake.

This is our first experience dealing with pet insurance and we could not be more satisfied. The coverage is excellent. The response to our request was prompt, polite and smoothly facilitated. Jeeves, our dog, also received follow up letters of concern and inquiry about his health. It is refreshing to deal with a company that truly delivers what it says it will and with true compassion and efficiency.