Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 9,687

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.8
  • 4.7
  • 4.9
  • Count
  • 33
  • 254
  • 9,687

Updated: December 05, 2023

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: S. Alden

Class act all the way around!!

Healthy Paws has been the most responsive pleasant company I have ever dealt with. They treat you and your pet with genuine kindness and very fast attention to your claims. They ARE there when you need them!!!
5

out of 5

POSTED: | BY: Jes medeiros

Hands down, best insurance ever!

Healthy paws helped save the use of my dogs leg with no hesitation and no questions. Without healthy paws I wouldn't have been able to give Goldie the care she needed. I didn't have to choose from a list of providers either. I picked the time, place, and doctor for Goldie's surgery, all expenses cover 90% and I got my check reimbursed within 5 days. If your hesitant, don't be. I am SO happy I chose healthy paws. Good luck fellow pet owners. You won't be disappointed. I promise!
5

out of 5

POSTED: | BY: Caitlin Clarke

great customer service and speedy claim processing

My husband and I recently needed to file a claim for our dog, Leo, after he had a strange bout of acute vomiting and diarrhea. I had forgotten that I had a policy out for Leo with Healthy Paws Pet Insurance and am so glad that I did! Their policy options are amazing. I appreciate the ability to choose to have 90% reimbursed with a relatively low deductible for a reasonable monthly payment. I still feel a bit silly paying for pet insurance but currently my husband and I are not financially able to handle a major veterinary bill for things like this recent issue and the monthly premium is much more manageable. Their claims management team worked quickly with us to process the claim. It's been less than a week since we received the final claim statement, so still waiting on the check but we expect to receive it in the next few days. The best part of this most recent experience is that I realized another past vet visit was covered and I was able to submit that claim as well!
5

out of 5

POSTED: | BY: Meghan

Compastionate; doesn't seem like a big company!

Outstanding service. They cover so many things and really saved me the agony of having to pay for something that I can't really afford right now. Healthy Paws is one of the best decisions I have ever made! They seem like a small company with their unparalleled efficientcy and compassion. I hope they never change!
5

out of 5

POSTED: | BY: David

Customer for 3 years and very happy

I've been a Healthy Paws customer for 3 years and overall, I'm very happy. I've submitted several claims, and every time the service and payment has been ridiculously fast. I love being able to email claims to them. I feel the cost is worth it; and yes, the premiums have modestly risen over time. I'm probably running even with my claims and the total I've paid in monthly premiums. But knowing that I have some coverage if God forbid something really bad happens to my dog, it's a great feeling. One point: I'm very glad I started coverage when my dog was a puppy. The pre-existing clause would have been a negative (although every pet insurance has it). I wish the industry took a page from Obamacare and wipe out pre-existing exclusions.

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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