Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 7,488

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.9
  • 4.7
  • 4.9
  • Count
  • 35
  • 235
  • 7,488

Updated: June 02, 2024

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Vanessa

I like them!

My poor puppy was diagnosed with heart worms at her 1 year check up. I was so heartbroken. The treatment is brutal and it's several months of it. So with the treatments, medicine, and hospitalization the cost is expensive. I submitted my claims and it was my first time doing it. It took about a week or so for them to process the claim, which in my opinion isn't bad. I already got my check back! My puppy still has a ways to go with her treatment, but I know now that I can count on healthy paws to be there when I need them. Would def recommend to others.
5

out of 5

POSTED: | BY: Julie DiLoreto

Caring like they are their own

Moe, a 9 month old Lab got into a bottle of Gorilla Glue. I immediately called the vet and brought her in. After some xrays they sent us to a surgery center. She ended up having a 7 inch by 4 inch spongy glob removed. The hospital's office took my Healthy Pets claim form with no problem. After getting the final bill I faxed it in to Healthy Paws along with her history. I heard back the next day that they received it and would let us know a decision soon. They covered most of my $2400.00 all but my deductible and $200.00.
5

out of 5

POSTED: | BY: Christy

Stop shopping-Healthy Pets is the best!

I was shocked to see a negative review of Healthy Paws Pet Insurance on here after being a client with them for the past year and unfortunately submitting claims more than we would have liked to! My father has worked in the Insurance Industry for 40 years and we had pet insurance growing up with another pet insurance company. We never had any issues with the other company, but when comparing plans for our dog Max Healthy Paws had the best coverage, least amount of hassle, etc. My husband is the type that reads and compares everything (to the point that it's annoying) so he ones the one that made the final decision. Most of the claims we submitted were fairly minor at first. It was so nice because when we submitted a claim we would receive an e-mail confirmation that it was received right away and usually the same day an e-mail that our reimbursement had been processed! Since getting our policy we moved twice and I changed my name and the staff was great about getting everything updated. Most recently we moved out of the city and they even notified me right away that our monthly premium would be reduced as well. Whenever I e-mailed or called the staff seemed genuinely concerned about Max. Most recently however, was when I really knew we had made a good choice. After we moving we just switched vets and it unfortunately was not a good experience. Our dog Max got all of his vaccinations in one day and the next day was very ill. They aren't sure if it was an allergic reaction
5

out of 5

POSTED: | BY: Diane Mccarty

The Best!!

We got our Aussie at 8 weeks and immediately signed up with Healthy Paws based on the reviews. I can tell you this is one of the best decisions we have made in going with HP. On numerous occasions, we have taken the pup in for different issues including the ER and every time time, our claim was processed and benefits paid within days. Their customer service is the best and the fact that I was speaking with a caring veterinarian was OUTSTANDING!! I hope we have gotten past the worst with our pup and it's reassuring to know Healthy Paws will be there if needed!
5

out of 5

POSTED: | BY: Caroline Moustakis

Healthy Paws -- highly recommend

Healthy Paws has been fantastic. After being rejected by at least one other pet insurance company due to pre-existing conditions, Healthy Paws offered a comprehensive coverage package, customizable in terms of coverage and deductibles, and no annual or lifetime limits. They have been incredibly easy to deal with when I have had to file claims and they process and pay the claims very quickly -- and, they pay exactly what I expected to be paid, so there were no surprises and I didn't have to fight to get claims paid. Their customer service staff is very friendly and helpful. I highly recommend them.

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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