Healthy Paws | Pet Insurance Review

I had my Chihuahua/Pomeranian, Pancake for a couple years. I started looking for insurance on him after seeing a friend almost not be able to afford to have her pet taken care of after an accident. After doing my research, I chose Healthy Pets. They have been wonderful. A few weeks ago, Pancake developed bladder stones which required surgery. He had great doctors who filled out the insurance forms and faxed them for me. It was filed the day before Thanksgiving and I received the reimbursement check the following Monday. I was amazed at the service being reimbursed in less than a week after my furbaby's surgery when it was a holiday week. After that, I received an email from Healthy Paws to check on how Pancake was doing after surgery! Now that is service!!! I am glad I chose Healthy Paws.

I had insured my two dogs and kitty cat with other providers but I usually found that, after paying premiums for years, when it came time to use the insurance policy, the reimbursement process often was laborious and, in many cases, the company would not cover a cost which seemed to have been included. Plus these companies would try to get out of paying for care once the policy renewed by then classifying it as a "pre-condition." My experience with Healthy Paws has been completely different. The company has kept its word on its advertised promises and has handled all of my claims very expeditiously. I have been impressed by the company's ethic and how it has helped taken care of my furry family members. The only minor problem I had was with some files sent by our veterinarians to Healthy Paws but this was eventually resolved to everyone's satisfaction. Overall I have been very impressed with Healthy Paws and would recommend the company over any other pet insurance plan with which I am familiar.

Have had this insurance for close to 2 years and can't say enough good things about it. Have used it a few times and the customer care and service has alwsys been outstanding. Recently had to take my beautiful black labrador to emergency because she had stopped eating and drinking anything and all she wanted to do was lay under the bed. Come to find out she had a foreign matter stuck in her esopagus and required emergency surgery. Thank God for Healthy Paws. I had reimbursement check in my hands in less than a week. Now my little girl is happy again and eating everything in sight and playing with her toys once again. I am so glad I got this insurance.

Healthy Paws is awesome. Both of my girls have had illnesses that we would not have been able to afford without Healthy Paws. Daisy our 2 1/2 yr old Cavalier King Charles spaniel was recently diagnosed with cancer. She has undergone surgery and is now facing several weeks of radiation (estimated cost $6000) Healthy Paws received and processed my claim within 24 hrs. What a blessing to know that Healthy Paws has my girls covered. I have recommended Healthy Paws to all of my friends and family members and shared countless stories on Facebook of how grateful we are for Healthy Paws.

Overall, I am very pleased with Healthy Paws. They genuinely seem to care about the health of my pet, reimburse me quickly, and make filing claims relatively fast and easy. My only complaint was my first experience with filing a claim. I submitted my dog's medical history repeatedly and would still get auto-generated emails asking for more documentation. The problem was I never knew what they were specifically asking for. After several calls and email exchanges I was eventually able to sort it out. Since the initial paperwork filing, my experience with Healthy Paws has been extremely pleasant. Also, I am happy to say that the cost of the insurance is reasonable and it has already paid for itself in terms of helping lessen vet costs. Therefore, I would definitely recommend Healthy Paws to another pet owner.