Healthy Paws | Pet Insurance Review

I purchased health insurance for my beagle puppy, Sierra, when we got her. I did this because I wanted to be sure that her potential ailments when she was older would be covered. I never thought she would be having major problems when she was only four and a half years old! Healthy Paws was wonderful about covering the expenses for various tests that she had to have and never questioned the Vet's recommendations for these tests. They have always promptly paid for these tests. She is now hopefully going to recover and be back to her normal perky self.

Healthy Paws has helped us through 2 TPLO knee surgeries for our beagle, Gunner. I’m so grateful for their support!!

I took out insurance on my dog when he was 8 weeks old. I had to use it because my dog, Oreo, had a lump! Which led from one thing to another. I had to see a pet specialist! Healthy Paws has been absolutely wonderful!! It is so easy to make a claim. I just bring the bill home, open the app, take a picture and send it in. Within 3-4 days a check is sent to my bank account!! Healthy Paws you are the best. They are still working on Oreo’s problem. Should have definite answer by Tuesday next week!! I highly recommend insurance on your fur baby!! If I didn’t have insurance I don’t know what I would’ve done!!!

2025 has been rough for my 13 yr-old dog following knee surgery (CCL tear) complicated by advanced generalized arthritis. Healthy Paws has been extremely supportive in their simple & speedy reimbursement for both her surgery and ongoing rehab costs. She just passed her policy anniversary date & I was very pleasantly surprised that her premium did not skyrocket as others have reported for their senior pets (thankfully I live in PA not CA or other states that allow major premium increases). Last week I had to contact Customer Service after noticing a quote on Winnie's website for a premium renewal cost exactly twice the figure I was quoted in her Policy Update letter sent to me 2 months earlier. I can’t speak highly enough of the rep Alesia (from Florida, not abroad) who picked up my call on the second ring and addressed my concerns thoroughly & professionally. Fortunately, it was due to a temporary systemwide software problem on their website which they were trying to correct at the time & she assured the proper rate was in fact the one quoted in my Policy Update letter. These days it's so rare to have a pleasant & helpful Customer Service experience. In this case, I can truly say my experience was consistent with the consistent 5-star experience with Healthy Paws I've enjoyed over the years. And for the record, I'm not a bot, just a retired physician.

I can’t say enough good things about Healthy Paws! From the start, the entire process has been incredibly smooth and stress-free. Submitting a claim is super easy — you just snap a photo of the vet bill and upload it through their app or website. It literally takes less than a minute. What impressed me most was how quickly they process claims. I’ve had multiple instances where I received reimbursement within a few days of submitting — sometimes even faster. It gives me so much peace of mind knowing that not only is my pet covered, but that I won’t be waiting weeks to get reimbursed. Customer service is also top-notch. They’ve always been responsive and compassionate whenever I’ve had questions. Healthy Paws truly feels like a company that cares about pets and pet parents. If you’re on the fence about pet insurance, I highly recommend Healthy Paws. They’ve saved me thousands in vet bills and made the process painless every step of the way.