4
out of 5
POSTED: | BY: Brian Reid
Not too bad.
For the most part, Healthy Paws is very quick on reviewing claims and getting paid out. Randomly though, the one time that I had a major claim ($4K+) is when they took almost 10 days to get back to me. It took me a couple follow ups to get a response (or they randomly finally responded to my orignal request a day or two after my multiple follow ups) And the only reason this was an issue was because I was hoping to get that big chunk of money back in the timely fashion that they normally pay out so I could avoid the huge service charge that went on to my credit card for the original surgery. Other then that, they aren't too bad. Just like any other insurance company, rates start going through the roof once the dog gets a little older.
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