5
out of 5
POSTED: | BY: Adam Dolliver
Follows through and covers as agreed upon
I want to thank healthy paws for actually covering what was promised. We originally had aspca pet insurance from the day we got him and in the first few months he became sick and constantly had diarrhea. We had to bring him in the middle of the night and spent $600 at the emergency vet. Although we had a 90% plan, they didn't even cover 40% of the bill. Additionally, aspca insurance had a higher monthly fee. We read reviews on healthy paws and switched.
For the vomiting a few weeks ago, we were nervous as the bill was almost $600 for our first visit and then around $1500 for the second. We didn't want to have to choose between our dogs care and coming up with $2000 from our savings or credit cards.
I filed the claims for the two visits within literally 2-3 minutes using the iPhone app. We were so relived to see the processed claim showed that healthy paws actually covered what they said they would. We were thankful that Ollie was able to go to what is considered the best emergency veterinary hospital in New England and get the best care. He was monitored 24/7 during his hospital stay. We were able to say ok to his X-rays, ultrasound and when the doctor recommended he stay another night in the hospital we could do so without adding any financial stress to ourselves.
We love our dog like he is part of our family and just want to thank healthy paws for following through on your promise & covering what they say they will cover.