Healthy Paws | Pet Insurance Review

4.7

out of 5

Number of reviews 11,209

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan Official Pet Insurance of PetSmart 24/7 virtual vet care: Through Airvet — the nation’s leading veterinary telehealth app Fast claims: Most claims are processed within 2 days Coverage options with no payout limits & 90% reimbursement
5

out of 5

POSTED: | BY: Mia

Always excellent service

I have been a Healthy Paws customer for 4 years, soon after we got our dog Jefe. Submitting claims to Healthy Paws is a breeze, it's so convenient to submit via the mobile app. And I usually hear back within a couple days. Just recently Jefe had a serious abdominal surgery and it was reassuring to know that all of his medical expenses would be covered. In the end, we only owed a fraction of the total cost thanks to our policy with Healthy Paws.
5

out of 5

POSTED: | BY: DONNA

GREAT PET INSURANCE COMPANY

Hi,I would just like to say that you are a great company. Your customer service is exceptional. Everyone is so friendly and cooperative, and your website is awesome. Claims are so easy to file, and reimbursement is very quick. I'm so glad that I changed my insurance provider once I read the shining reviews for Healthy Paws. Keep up the good work. Donna and "Bruno"?
5

out of 5

POSTED: | BY: Marilee

Best pet insurance in the market

Yukon had tplo surgery in Feb and June of this year. The Feb surgery he recovered in 2 months...then had to have the other leg done in June. I am so thankful for healthy paws pet insurance.this is the best insurance I have had for my 2 pups. without having the ins. I could not have afforded this alone..I am very grateful for healthy paws and Yukon's continued health care...buy this insurance for your pets..it is so worth it!!!
5

out of 5

POSTED: | BY: Patrica

I can't say enough good things about Healthy Paws

Thank you so much for asking how Layla is feeling. It has been a week since her surgery and every day I see her getting a bit better. Next Thursday she has an appointment with Dr. Schwab to check on her and get her staples out. I think after the staples come out we start a program to get her physically active again. Layla is a great companion and we love her so much and feel so fortunate that we can give her the best of care there is to offer. Healthy Paws helped to make this possible. You know we submitted Layla's paperwork to Healthy Paws on a Saturday evening at around 9 PM. We received the approval for coverage payment from Healthy Paws Sunday, the next evening at around 7 PM. Less than 24 hours! That is truly amazing to us! I appreciate your pet insurance so much. I am telling everyone how great Healthy Paws is and will continue spreading the word. Thank you again for your help and concern.
2

out of 5

POSTED: | BY: R.L.

Misleading policy

When I bought coverage for my Havanese puppy I knew that Healthy Paws did not cover regular exams, vaccinations, etc. It is meant to cover catastrophic situations, yes. After almost a year of coverage I submitted a claim, and found, to my surprise, that no vet exam is covered at all. This is not stated clearly. After all, a dog who has been hit by a car or who is vomiting blood still has to be diagnosed, and thus must be seen by a vet. Not covering that part of the emergency treatment means that my deductible goes up from $100 to about $160. Now my premiums are set to go up from $38 to $45, as well. Really, pretending every vet exam is of equal relevance is a deceptive policy.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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