Healthy Paws | Pet Insurance Review

About 4 years ago, I set out to find the best pet insurance company there was for our precious Toby! After doing comparisons I decided that Healthy Paws Pet Insurance was the one and I couldn't have made a better decision. Toby has had 2 ruptured discs a year apart from each other and needed back surgery both times. After the second back surgery, Toby was paralyzed on his hind legs for a couple of months. Once Toby began therapy, he started walking again after 1-2 weeks. He continued therapy to strengthen his legs and Healthy Paws covered therapy 100%! Toby recently broke his 2 rear molars and our vet told us to have the remaining base of molars extracted, but he would need to eat soft food the rest of his life. Toby is only 8 1/2 years old and didn't want that to be our only option. We found a doggie dentist who does root canals and crowns and we were able to save his teeth! Who knew this was available for our precious babies!?! He can only eat food/treats as hard as kibble but I will take that! Toby is still a puppy at heart and will continue giving him the best of the best! Healthy Paws has been amazing with all Toby has been through! They even send follow-up emails to see how Toby is doing after his surgeries and asks us to give Toby a hug from them! We have nothing but praise for Healthy Paws Pet Insurance!

I absolutely love Healthy Paws. I heard about the company from someone at the dog park, and ever since, for just under $40 a month my dog has been covered. Especially as a grad student, their help in times when my dog got really sick was invaluable. $1200 vet bills from an upset stomach turned into $112, with the $100 annual deductible and 10% copay. When my dog was hit by a car, I was out of my mind upset but at least I could confidently agree to every life-saving measure, irregardless of cost, because Healthy Paws paid 90% of the bill. Their claims processing is insanely quickly (I always get the reimbursement checks within a week of submitting) and they occasionally follow-up on my dog's health with a kind email too. The peace of mind and the substantial help they've already provided me is well worth the cost of another internet bill each month. They don't cover exam fees, any specialty food (I.e prescription food after an upset stomach), gland expression (which became a recurring problem after my dog was hit by a car), or more than one foreign object ingestion per year. But looking at other competitors, these were common in all policies, and I'm truly convinced Healthy Paws is the best out there.

My beloved dog was diagnosed initially with a degenerative spinal cord requiring MRI's, consults, and physical therapy. More recently he suffered a complete ACL tear, again needing a MRI, a couple of consults and surgery. He is recovering nicely and Healthy Paws has been very supportive. I send in a claim form with a copy of the bill and they PROMPTLY send the reimbursement. It is wonderful that they turn claims around quickly as the visits I mention are quite expensive. Their efficiency allows me to tend to my pet's recovery without previous time on the phone straightening claims out. I appreciate the service

We've been with Healthy Paws for 4 years now and they have been fantastic. One of our dogs needed double elbow surgery - no problem. Pneumonia - again no problem. They are very personal and when we've had to make a claim they've responded right away. Their reimbursement checks come fast! I've heard other people complain about their pet insurance companies and I tell them about Healthy Paws; I hope they've changed. I highly recommend Healthy Paws for your pets!

My experience with Healthy Paws has been nothing but exceptional! Not only did Shelby quickly detail our coverage and help us navigate the difficult time of choosing chemo treatments but her kindness helped us through such a difficult time. The same day I submitted our claims, she processed them. She wrote a letter detailing our coverage so that my skeptical husband could see all that was covered and so we could immediately proceed with testing and treatments. She even reviewed our estimates and helped us understand what was covered and was so supportive. This is a company that actually does what they say they will and then some. She has gone above and beyond and I can't recommend them enough!!