Healthy Paws | Pet Insurance Review

Healthy Paws covered my puppy's knee surgery when she was very young. Took photo of Vet's invoice and once I submitted the claim, I received my check within 2 weeks. So good to know my pet's unexpected expenses are covered by Healthy Paws. Great insurance and affordable too.

I want to offer a testimonial to Healthy Paws (HP) pet insurance company. In February of 2016 I rescued Daphne, a 10-year-old toy poodle, from the local “kill shelter”. As a condition for enrollment I took Daphne to our local Veterinarian for a standard “nose-to-toes” physical evaluation. Fortunately, Daphne got a clean bill of health and I went ahead and enrolled her with HP. I had never purchased pet insurance since I am very skeptical of the industry. Statements of benefits that appear too good to be true usually are. But having had several uninsured pets I thought it might be the prudent thing to do so I did my due diligence and investigated several companies before ultimately deciding to go with HP. Boy am I glad I did! You could say I’m a “loving, responsible, exhaust all means possible, fur-baby parent” (without consideration to cost as long as medical options do not compromise quality of life). In the past I have spent a small fortune for the care and treatment of my “Girls” without having the financial relief that a good pet insurance company provides. For example, I spent nearly $25,000 over a two-year period of time before Tutu, my mini Schnauzer, finally succumbed to congestive heart failure at the age of eight. Back to Daphne’s story, she was the classic “circus poodle” with a ton of energy and an incredible zest for life. People were amazed when they learned that she was a “senior” of 10 years of age. Making a long story short, in December of 2016 (just after her 11th birthday), Daphne was diagnosed with TCC (Transitional Cell Carcinoma), a very aggressive form of the disease. Thank goodness for Healthy Paws! All the incredible benefits that were stated in their policy declaration page were in fact, truthful. Customer service was “top shelf” and the HP representatives couldn’t have been more helpful and compassionate. In the seven month’s that Daphne struggled with her illness there was never an issue with any claim forms submitted. And as unbelievable as this might sound, an explanation of benefits was usually provided within 24 hours if not sooner. (Note: I submitted claims as attachments via email). One final thing you might like to consider before making a decision if Healthy Paws is right for you. Not too long after Daphne passed away I received a phone call and an email from HP expressing their sympathy and offering condolences for my loss. I was totally caught off-guard by this. It was truly an act “above and beyond the

Sly is doing great! Thank you so much for checking up! Thank you so much for all the hard work you guys do! And thank you so much for funding the money directly to the hospital! You guys are so very good at what you do and we appreciate it so much! This is the best insurance any pet owner can have and should have! Thank you again!

Purchasing Healthy Paws Insurance for my Cavalier King Charles Spaniel has been an excellent decision and investment in my dog's health and my peace of mind. I highly recommend any pet owner to purchase insurance at their first opportunity. I did not purchase insurance when my dog was an infant. It was not until my dog was 2 1/2 that I had a problem and that problem cost me about $1,500 out of pocket. I searched for a provider and selected Healthy Paws purchasing the maximum coverage at 90%. It has MORE than paid for itself in the past 2+ years. My dog was diagnosed with anal sac disease to which on 2 different occasions he developed an abscess on his anal glands. One of the two abscesses burst but both landed him in the ER. Healthy paws covered ALL of the expenses at 90% after the deductible with the exception of the excluded fees, like the pet exam fee. It was suggested that the anal glands be surgically removed and the quote to do so was between $2,300 - $3,200. I scheduled surgery for 7/27/17 and the total invoice for was $2,785.30. On 8/7/17 I received $2,510.11 from Healthy Paws! Really and truly a lifesaver and an expense I would not have been able to afford otherwise. Healthy Paws customer service is excellent, the claim process is simple, and I have NEVER had a negative experience or problem. They are the real deal.

I purchased health insurance for my dog never thinking I would actually need it. As it turned out, I did, and I am so glad I chose Healthy Paws. My dog tore her biceps tendon which required surgery. I would have gotten the surgery even if she wasn't covered but having the health insurance has relieved a huge burden. They even cover physical therapy, which I never would have been able to afford if I didn't have pet insurance. I'm not sure other pet insurance companies do that. I am so very grateful that I can concentrate on her well being and getting her back to good health without having to worry about expense. They actually called to see how she was doing. They really care about the well being of our animals and I will be a life long customer.