Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,787

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Elizabeth Hunter

Healthy Paws Pet Insurance is above the rest!

There are not enough positive things I can say about Healthy Paws Pet Insurance. This was my first experience with pet insurance and I did my research with several companies and Healthy Paws had the best coverage for the most reasonable monthly fee. They cover everything, except the doctor's exam and immunizations, which is incredibly reasonable. Their services have allowed me to get my dog the very best medical care possible and have come to our rescue when she had to have major knee surgery this year. They review and pay claims incredibly fast - usually within a week or 2 and the app is so easy to use! It allows you to take a picture of your receipt and upload it to the site, so you instantly submit your claim after the vet visit. The staff is super friendly and responds quickly to inquiries. They have written several times to check on my fur baby after surgery. What is unique about this company that others don't have is they cover conditions such as hip dysplasia and cancer treatments so you never have to worry about making a decision on care for your pet. I recommend this company to anyone who is getting a new pet or has one with no coverage - they are amazing!!
5

out of 5

POSTED: | BY: Brad M

Healthy Paws comes through as advertised!

After spending well over $10,000 in medical bills on our previous dog, we researched several dog insurance companies before we purchased our new pup. We felt the most comfortable with Healthy Paws and are glad we chose them. Our dog, Denali, sadly, was diagnosed recently with osteosarcoma and we made the difficult decision to have our dog's leg amputated and to start chemotherapy to give him the best chance at survival. These decisions we had to make were tough, on their own, but the entire process was made easier knowing that Healthy Paws was there to provide us with the financial ability to give our Denali the best care possible. As per their website, within 10 business days of my submitting the statements for Denali's biopsies and surgery, Healthy Paws processed our claim and will be reimbursing us for part of the bill. Denali will be starting 6 rounds of chemotherapy next week and, while we wish we didn't have to go through all of this, it is all made much easier (and possible) because of the commitment Healthy Paws has made to us and our dog's health. We cannot state strongly enough how pleased we are that Healthy Paws is exactly as they advertise!
5

out of 5

POSTED: | BY: Christy Cavanaugh

Great Company with a Personal Touch

I whole heartedly recommend Healthy Paws. Our 14 month old puppy had been in ICU for a full 7 days, having undergone major surgery - Healthy Paws covered 80% of an extremely expensive hospital bill. Receiving our reimbursement helped relieve much anxiety, allowing us to concentrate our attention on caring for our little guy when he finally came home. Also, I was touched that someone personally called, and when they did not reach me, emailed me to inquire on how our puppy was feeling and recuperating Don't know of any company that takes the time to do that. Healthy Paws App for submitting a bill could not be more simple to use - just take a picture of the bill with your phone and submit. It should be noted (although after all we've been through, this is a minor consideration to me now, but might matter to someone else) the only reason I did not give a full 5 stars is that they do not cover the expense of prescription food, which can be quite expensive. I can't say for sure, but this may be something that no pet insurance company will reimburse. I did price compare other pet insurance companies and Healthy Paws not only received the best reviews, but they are also VERY affordable.
5

out of 5

POSTED: | BY: Suzanne Fix

Healthy Paws is the #1 choice-outstanding service!

I absolutely recommend Healthy Paws Pet Insurance. My coonhound is my 5th dog. 1st dog lived a long life, my 2nd and 3rd pups had many health challenges starting from a young age and at the time I didn't know about Pet Insurance. A lot of money was put out for their care over the years - never regretting one penny spent on my pet family - but at times it can make the pocket book a little thin (well, a lot thin). I just had to say goodbye to my 4th dog, who lived a long and full life. After two dogs with a lot of health issues, it was so nice to have one that didn't. Along comes our Coonhound, Dixie. About 5 months old, she got a cherry eye. $1500 later (UGG) we thought...here we go again with spending $$$. Many friends asked why we didn't have pet insurance. We had never thought of it - and so glad now we have it. I did A LOT of research, reading a lot of reviews of people just like myself. I decided Healthy Paws was the best choice because of the positive feedback of satisfied customers, the fact that the claims were paid fast, and it was hassle free. SO HAPPY I CHOSE HEALTHY PAWS. Since Dixie's first cherry eye...her other eye got a cherry eye, she's had a UTI, started having chronic eye allergies and an ear infection that just won't go away. Needless to say we have a high maintenance pup - and HEALTHY PAWS HAS COVERED IT ALL. I LOVE that I can snap a photo of my invoice and upload it on their app to add a new claim. SO EASY! Well worth the minimal monthly investment in my pup - so when major things come up, as mentioned above, it's not a stretch on my pocket book anymore. Healthy Paws has made having a fur family member much more enjoyable and stress free, financially speaking. And, I was pretty impressed I received an email a few weeks after Dixie's surgery just to see how she has been feeling and recovering. So impressed with their outstanding customer service. Such a nice personal touch. Thank you Healthy Paws!
5

out of 5

POSTED: | BY: Gregory

Great Customer Service

Incredibly prompt and thorough responses to customer service questions and requests. Genuinely concerned about your pet and their care.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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