Healthy Paws | Pet Insurance Review

I just ordered insurance for my Border Collie puppy through Healthy Paws. After I purchased the insurance, I received an email confirmation that also stated that they charged my credit card a $25.00 setup fee. Even though this fee is small, the fee was not disclosed on their website and it seems dishonest to me for them to assess a charge without telling you about it up front. I purchased insurance through this company because of their high ratings but this is not a good way to start out a business relationship by adding hidden costs to the policy. Consequently, I am giving them a 2 rating for dishonesty. I may raise their rating later if I have a claim and they perform well.

Our 12+ year old lab had a growth on his eyelid causing him extreme discomfort. His pre-op testing and surgery were all covered under our plan (90%) and the claim was processed the same day I submitted it. I had the check within a week of the surgery. In the 5+ years we've had Healthy Paws insurance, we have filed many claims for diagnostics, medicine etc. and all have been handled quickly and efficiently. The few times I've had to call for some clarification, I have always had a pleasant experience with the claims team. We highly recommend Healthy Paws insurance.

I cannot say enough about how fantastic Healthy Paws insurance is. I have had other pet insurances previously, and they simply did not compare. Our claims are handled extremely quickly (often within hours), and the customer service is phenomenal. Our cat was diagnosed with a rare illness, and Healthy Paws responded efficiently and with care and genuine concern for our pet. I highly recommend Healthy Paws.

HealthyPaws is the BEST health insurance for your pet. Everything promised is delivered, without question. The reimbursement check for my pet's latest procedure came within 10 days! He didn't even have his sutures removed yet.I love that they have no limit on coverage and that they give back to homeless pets in need. I contemplated insurance for my pets for a very long time (whether it was really necessary or not). I'm so glad that I chose to do it. If you do anything more for your pet in the year besides vaccines, get this health insurance! It makes decisions like testing, surgery, visits to the vet so easy to make!

Did exactly what they said they'd do. I've had HP for about 18 months with no claims. Once I easily submitted a claim online, they verified history with my vet, approved the claim, and mailed me a check. Whole process took about 10 days.