5
out of 5
POSTED: | BY: Eric C
Great coverage and service for our puppy when we needed it
I've been really happy with Healthy Paws' coverage for our lab-pit mix. Last December, he tore his right cranial cruciate ligament (like a human's ACL) and tore the meniscus, so he needed surgery costing more than $3,300. After I submitted the claim, Healthy Paws asked for the medical records from our primary care vet and the surgeon, and within a couple weeks they completed the claim processing, and paid 90 percent after payment of our deductible.
Their website made it easy to track the claims, but it was really easy to call them up and speak with one of their claims processing staff members.
I can't say enough good about Healthy Paws: coverage of major, unexpected issues is what pet insurance is all about, and they do it right.