1
out of 5
POSTED: | BY: Carlos
They will never pay your claim
My dog is a healthy 3yo Shiba Inu and recently he got sick with allergies and had one episode of angioedema so severe I had to rush him to the Animal Hospital. After sending the claim, Healthy paws asked for all his medical records since I got him when he was 3 months old. After sending more than 30 pages of documentation they canceled my claim saying there was insufficient background information. I am an MD and deal with insurances all the time. It was an allergy case, never stated in any of the previous vet visits as it is a new condition. They want more than 30 pages worth of vaccination and physical exams?? Now I have bills and all the money I paid to healthy paws was in vain. They are a good pet insurance as long as your pet is healthy. Stay away from them!!