Healthy Paws | Pet Insurance Review

I enrolled my Newfoundland and Bernese Mountain Dog a couple of years ago. They have both had medical issues, with the most recent being herniated discs in my Bernese. Healthy Paws covered the MRI/diagnosis promptly and even emailed to check on Tripp's progress. I spent months researching pet insurance companies and found HP to cover non-traditional treatments where most other companies do not. Due to that, we are using acupuncture, laser treatments, and Chinese herbs to avoid/postpone back surgery. Without HP, we would be struggling to afford the best care possible for our dogs. Heartedly recommend!

We are so happy to have Healthy Paws pet insurance for both of our babies! Our youngest, Cooper, recently required surgery and Healthy Paws was with us every step of the way! Their online claims filing is so easy and we had a check in hand within 2 weeks after his surgery for all of the covered expenses, as outlined on their website. There were no hidden exclusions and no complicated procedures. We even received a follow up email checking on how he was doing! The best part of Healthy Paws is the peace of mind signing up with them gives you. Because of them, we were able to concentrate on taking care of Cooper, without worrying about the vet bills. We highly recommend Healthy Paws to everyone for their fur babies!

I am so thankful I switched to Healthy Paws pet insurance. I’ve carried pet insurance for years and one problem I’ve had in choosing policy benefits is that an upper limit you find adequate today may be totally inadequate 10 years from now as veterinary costs increase with inflation. If you wanted to then increase your benefits, even with the insurer you have, it would be necessary to get a whole new policy, and any illnesses your pet had in the past years would be excluded as pre-existing conditions. A friend suggested their insurer to me, Healthy Paws which has no upper limit on benefits. They do not, however, cover office visit, or consultation fees. They explained to me that this is the trade-off for keeping premiums low, and that insurance is really for the unexpected. Well, the unexpected happened: one of my dogs, Topi, ingested something poisonous, which was determined to be from the oleander bush. Oleander poisoning is very rare, even though this bush is planted everywhere in Southern California, because there’s no reason dogs would want to eat it. This kind of poison affects the heart, and the vets at the ER said his heartbeat was arrhythmic and fluctuating wildly. The next morning he was moved to a veterinary hospital where they were able to hook him up to a temporary pacemaker. After four days in the ICU, he recovered and is now home and fully recovered, but not before his lifesaving treatment cost over $13,000. As I said, I am so happy I’m now with Healthy Paws. Their customer service is excellent and the turnaround time on paying claims is amazingly fast compared to other insurers I had. I recommend them highly.

My Golden Retriever chewed he handle off of his leash. He had to have emergency surgery as a thick string from about 3" of leash, still in his stomach, had wound around his large and small intestines. I submitted my claim to Healthy Paws. They responded immediately to let me know my claim had been received. Then again to let me know it was being processed. Then again telling it was completed . Two more times to ask how my pup was doing and hoping for a speedy recovery. This company is awsome!

I want to let all pet parents know this is the best and most responsible decision any pet parent can make to ensure their pet appropriate (and usually expensive) medical care. If I did not have Healthy Paws, my dog Daisy would not have received the TPLO surgery she required to repair a torn CCL. Dealing with Healthy Paws during my pets medical emergency made was reassuring. The staff was knowledgeable and kind. Especially, Caren, a Healthy Paws representative. Her care and concern was genuine. She had my claim completed in 1 day and I received a reimbursement check in less than 5 days! Healthy Paws, is the best peace of mind money can buy!