Healthy Paws | Pet Insurance Review

Seriously has saved my dog's life 4x. I got insurance at 6 mo. old because my puppy was an eat 'em up type baby dog. I was concerned we would end with a ball in the belly and have $$$ in surgery someday. As it happened my dog was diagnosed with an auto-immune disease at 11 mo. and has unfortunately been prone to various maladies. Having Healthy Paws insurance with their generous coverage, easy & quick claim turn around and kind customer service has allowed us to make humane and life saving decisions for our dog. She is a bit of a lemon at times but she is happy and healthy right now squeaking her toy a bit too much as I write this. And, I know this is a glowing review that may seem untrue or over the top but truly my dog has been hospitalized over 5x at veterinary specialist in her 5 1/2 years and we couldn't give her that care without Healthy Paws.

Officially cancelling our policy after being with healthy paws for 5 years. They have continued to raise prices. In a few years I’ll be paying 100 a month for my dogs insurance (more than I pay for my own). They are increasing our policy by 9 dollars a month which will be $62.52. I’m beyond upset about this as I’ve already paid so much over the course of my dogs life and have only ever benefited off it once. With a monthly fee like that and a $250 dollar deductible I just don’t see it ever being worth it. There are also no discounts for teeth cleaning or office visits. The least this company could do is provide their loyal customer with incentive to stay instead of continually raising prices by this much. Fed up with it. Put the money you spend on insurance into a savings account so if your dog has an emergency you have the money to pay for it.

I decided to get pet insurance for my second pug after I had spent so much on my first pug without insurance. I chose Healthy Paws Pet Insurance because of their flexible premium and deductible packages. Their coverage is excellent covering almost anything. The terms of coverage are very clear and if you don't understand something they have very helpful people you can talk to. I've already made several claims. The most recent claim was for airway surgery on my pug. They covered the entire surgery and hospitalization. I just had to pay my deductible. Having this insurance allowed me to make the decision to get the surgery for my pug. Submitting a claim is super easy. You can submit the paperwork online or they have an app and you just snap a photo. It only took about a week to get my reimbursement from the time I submitted my claim. I highly recommend Healthy Paws for your pet insurance.

HealthyPaws has been wonderful with reimbursement and processing our claims in a timely fashion. We really appreciate everything. I have advised friends and family that pet insurance has been one of the most worthwhile investments I’ve ever made! My only regret is not purchasing it sooner!

They raised my rate 25% with no notice. I'm on auto-pay and suddenly I had less money than I thought that month. Lo and behold my premium was different! I sent customer service an email and two weeks later they still haven't written back. The least they can do is warn you when they are going to raise your premium, and maybe respond? I never actually used the insurance so I can't comment on that but if their response time is any indication stay away.