Healthy Paws | Pet Insurance Review

I have a 9 year old Havanese, Shu Shu Fontana, who is my heart and soul. For quite a few years now I have insured her with Healthy Paws, and I'm ever so grateful I did. A few years back she was diagnosed with lymphangiectasia, which required some emergency interventions, along with ongoing acupuncture and medication. What a relief to know she would be covered by Healthy Paws policy! While sorting out how to get her well I didn't have to worry about financial stress for these expensive interventions. Additionally Healthy Paws customer service folks are the absolute best! They are caring and competent and don't add to my worry. I wish we had a human version of Healthy Paws insurance! Not only is Shu Shu covered with a Healthy Paws policy I also insure her two healthy Havanese sisters for a very reasonable price for the coverage offered.

Healthy Paws has always provided fast turnaround and detailed explanations for our dogs medical claims. Easy to use claim submission website and acknowledgement of claim processing. Wish Human insurance was so transparent and customer oriented.

I am disgusted with the manner is which they review claims with the clear mission of not paying My dog had been vomiting and having diarrhea for a week, went to the vet for an exam and had x ray, blood work and a fecal Because we happened to also order more heart worm meds and gave her a bortdatella vaccine the ins co wrote it all off as a we’ll visit I am angry

My dog, Lad, had an intestinal blockage. After the surgery to remove the blockage, the incision got infected. Twenty days and thousands of dollars later, he’s almost back to his old self. I got my Healthy Paws policy about two months ago. The company has been efficient, courteous, and easy to use. They’ve personally contacted me several times to check on Lad’s progress. I was concerned about how much this all cost, but with Healthy Paws insurance, I was able to worry a little bit less about that part of it.

Healthy Paws made care decisions, claims submission, review, and reimbursement very easy during a difficult time when my pet was unexpectedly sick with a stomach blockage. Highly highly recommend their insurance products. We found Healthy Paws via Wire Cutter and took their advice of highest deductible you can afford and 90% reinsurance. Would recommend this strategy for any dog owner. You never know when catastrophic events may impact your dog - we went from a healthy, vibrant dog one Saturday morning to a dog needing to be admitted to the local pet hospital less than 24 hours later and surgery to remove a blockage less than 24 hours after admission! Healthy Paw policy documents made it clear what was covered and what was not (e.g. exam fees), claim submission is all by document upload, and emails keep you updated on status. Our dog is now bounced back to good health and we're not managing an out sized unexpected payment for his care.