Healthy Paws | Pet Insurance Review

Our 1 year old puppy had elbow dysplasia surgery on both of her elbows. Healthy Paws approved her claim and mailed a check with in a week. We are very thankful to have chosen them as our dogs insurance provider.

I am very pleased with the speed and efficiency of Healthy Paws. Our claim was approved and we received our check in a timely manner.

My dog recently tore her cruciate and required surgery to repair it. I was thankful she had waited to do it as I had just gotten Healthy Paws 2 months earlier! Despite the short time that we were using Healthy Paws there was no issues with my claim status and the customer service was great via phone/email when I had any questions. They even personally emailed me a week after her surgery to make sure she was doing well. I highly recommend!

For the last 42 years I have fostered and adopted rescue dogs, several at a time (one time, there were five!), usually those with special needs. I've tried three other pet insurances, but the loopholes with the deductibles and the resistance toward claims, as well as the copious paperwork and delays, left me very discouraged. Then I found Healthy Paws, and my current rescue dogs now have far (far!) better health insurance than I do. Deductibles are not specific to EACH type of problem per year (which can be huge if a pet has multiple issues or mishaps), but rather one very reasonable deductible for ALL problems that occur in a year. Filing claims is easy online. Claims are settled very quickly--frequently within 48 hours. And they cover what they say they will--no sneaky loopholes. But the best part is that I don't feel penalized because I take on rescues; if I don't know a dog's complete history, or have records available from before the rescue, they don't reject me as have some other companies. Great team.

Living in the Bay Area I am well acquainted with the high costs of keeping a pet healthy. I did a lot of research prior to choosing Healthy Paws and after also receiving a recommendation for them from a co-worker, I signed up in 2015. I am now so happy I did. Their plans are straight forward and don't have a lot of complicated schedules. No insurance covers the regular exam fees and routine care but for the major mishaps that can happen, they get my vote. Luna developed a heart murmur last year and Healthy Paws came through then covering diagnostics. This year we, unfortunately, had an accident on a walk and required surgery. The surgery was about $5500 and Healthy Paws covered 80% as outlined in the plan I chose. My return on investment has been amazing and you can't say that about too many things. They make submitting claims easy on their site and a few days later I can see the processed claim and the amount in direct deposited into my account. Smooth and simple. I have no complaints.