5
out of 5
POSTED: | BY: Bryn Sutherland
Healthy Paws Pet Insurance is a Life Saver - Literally
When I first brought my little guy, Bear, home I opted to purchase a pet insurance policy on the advice of a friend. After a lot of research, I decided to enroll Bear with Healthy Paws as their reputation was outstanding (at the time - on paper). I remember thinking at the time that I’d likely rarely, if ever, have a reason to use the insurance, but I felt better being protected. Boy, was I wrong. Turns out, Bear likes to chew/destroy everything under the sun. We had spent so much time/money puppy-proofing our home, and yet, he still found things to get into. On two different occasions (in a two-month period of time), his bad habit had serious consequences and Bear required emergency veterinary care, an invasive abdominal surgery and several follow-up visits due to chronic intestinal inflammation. While I was busy having Bear’s back and helping him to heal, Healthy Paws Pet Insurance had mine. Their app makes submitting claims a breeze. Their customer service is outstanding and available late into the evening for questions (and you always get a happy/helpful voice on the other end of the line – we all know how rare that is these days). A rep from Healthy Paws even reached out to me the other day simply to find out how Bear was doing, and if we needed anything. I was shocked – in the best possible way. I’ll be eternally grateful that Healthy Paws eased the financial burden and allowed me to access the best care for my baby. I’ll be a life-long client and will recommend them to everyone who will listen.
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