Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,778

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: John C Feydt

Don’t bother looking anywhere else!

There honestly aren't words to describe this insurance company. I never thought I'd say that in my life, but I really mean it. We have 3 dogs insured by them, all who developed extremely expensive special needs after being rescued (blood disease, tumor, cataracts, diabetes, hypothyroidism, pancreatitis, chronic eye issues in all three, honestly, you name it...), and they're bills have easily surpassed $100k over the past 6 years, but any pet owner knows that they're basically children, and treating these issues wasn't an option for us. Rather than fighting tooth and nail over coverage, Healthy Paws called and emailed us along the way with genuine concern about how they are doing. They ask for pictures to post in their office. They sent us a tiny painting of our dog after we weren't sure if he was going to make it. No questions asked, their issues were covered time and time again. I would pay 5x what I am for the same service and coverage. Another company could hand me a gold bar, and I would stick with Healthy Paws. They genuinely care, and want your pets to continue being healthy members of your family, no matter what.
5

out of 5

POSTED: | BY: Steffany

So thankful for Healthy Paw Insurance!

I have a sweet energetic english bulldog named Gustavo and as soon as we got him my good friend told me about Health Paws. They got it for their Frenchie and said it was much better than other pet insurance companies they had. I followed their advice and got Health Paws right away. I couldn't be happier with the service and follow up!
5

out of 5

POSTED: | BY: Lori Richwine

Great service, caring people

We love Healthy Paws pet insurance because you can set your own rate by choosing your deductible and your copay! We have a Saint Bernard who seems to have a lot of issues, so we choose the 90% coverage, which is great for us because it covers his expensive tests and procedures. But on our other dog, who doesn't need as much medical care, we choose the 70% option to save on the premium. Works out great for us. The claims process is easy and they pay quickly.
5

out of 5

POSTED: | BY: Lisa

Don’t bother looking anywhere else!

There honestly aren’t words to describe this insurance company. I never thought I’d say that in my life, but I really mean it. We have 3 dogs insured by them, all who developed extremely expensive special needs after being rescued (blood disease, tumor, cataracts, diabetes, hypothyroidism, pancreatitis, chronic eye issues in all three, honestly, you name it...), and they’re bills have easily surpassed $100k over the past 6 years, but any pet owner knows that they’re basically children, and treating these issues wasn’t an option for us. Rather than fighting tooth and nail over coverage, Healthy Paws called and emailed us along the way with genuine concern about how they are doing. They ask for pictures to post in their office. They sent us a tiny painting of our dog after we weren’t sure if he was going to make it. No questions asked, their issues were covered time and time again. I would pay 5x what I am for the same service and coverage. Another company could hand me a gold bar, and I would stick with Healthy Paws. They genuinely care, and want your pets to continue being healthy members of your family, no matter what.
3

out of 5

POSTED: | BY: Ashley

They care about you until you actually submit a claim

I do not recommend healthy paws. I’ve always loved them until I’ve recently actually had to submit a claim. They asked for additional documentation before they could complete the claim, so I sent them everything they asked for. They then just continued sending me emails saying I was missing documentation and every time I emailed back with the same documents they never answered my emails. I emailed and called their customer service line too and never heard from anyone. Then I got an email today saying my claim was closed because of not receiving the documents they were asking for

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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