Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,775

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Cathy Zaremba

Best Decision We Ever Made

his pet insurance has the greatest customer service! They are quick to reimburse you for your covered expenses and has never given us grief. We had a healthy puppy when we first got her, but early on started limping. We later found she had elbow dysplasia. We are on the 90% coverage plan with $100. Best decision we ever made!
5

out of 5

POSTED: | BY: Tiffany Cummings

Amazing Service!

From day 1 Healthy Paws has been amazing. They review and process claims right away! We have never had an issue with processing our claims and on top of it we get personal notes from them asking how our pups are doing when they know they have had health issues. I recommend healthy paws to everyone I meet that has pets. They really take the best care of us!
5

out of 5

POSTED: | BY: Cat

Truly a godsend

Healthy Paws is truly the best there is. My dog had luxating patella surgery and I only ended up paying $207 of the $2070 fee. And their claims processing time is absolutely fantastic. I’m reimbursed usually within 2 weeks. I no longer panic in fear when we have to go to the vet wondering what we’ll have to give up that month to make up for the amount the visit costs. I’m reimbursed before my credit card payment is even due. It’s truly a huge weight off my shoulders. Especially with such an incident prone puppy! ($5,673 in vet bills to date and she isn’t even two yet!)
1

out of 5

POSTED: | BY: Brian

Won’t answer emails or phone.

I’ve tried to get ahold of them through the app, email, and phone. No one has gotten back to me, and their phone number just hangs up when you try to call them. They keep emailing me asking for my pet’s medical history which I’ve given them multiple times. Yet the claim doesn’t get updated, and I keep getting the same email. This has been going on for over a month.
1

out of 5

POSTED: | BY: Elizabeth

Terrible customer service

Terrible customer service. It’s been a month and they still haven’t processed my claim or even updated me on it. They don’t respond to emails or return calls. Unacceptable.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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