Healthy Paws | Pet Insurance Review

I signed up with HealthyPaws when my boy Flynn came into the family in 2017. I have been so glad to have HealthyPaws this year in particular. We've had some health issues with Flynn this year. It is so easy to submit claims to HealthyPaws, see why I did or didn't get reimbursed for certain things, and the customer service is superb. Today was the first time I called the customer service line. I emailed first, but then called because I wanted a quick answer (I'm not very patient), although I knew they would get back to me by the end of the day via email. I got lucky to hear from MARY at HealthyPaws. To say she was a pleasure to talk with is an understatement. From the start you know she's an animal lover herself. She started off the call with such enthusiasm. I wasn't doing too great as I am dealing with my dog recently being diagnosed with Lyme Disease, but Mary easily cheered me up. As we went over my plan and info, she noticed that Flynn had almost met his deductible for the year. She then asked about him and his health. Then asked how I was doing, which was so sweet. I love this company. It has given me such a sense of ease knowing that they have my dog's best interest at heart. I love HealthyPaws!! Thank you Mary and thank you HealthyPaws. Sincerely, A Customer for Life!!

We have two dogs that are insured by Healthy Paws and have been incredibly pleased with the service they provide. The older dog tore her ACL on one hind leg this summer and, 2 months later, tore her ACL on the other leg. Both required surgery. Healthy Paws paid both bills promptly and sent very nice follow-up emails. We have made some other smaller claims in the past and have come to appreciate the professional, warm service they provide. It has been flawless in our 8 years of experience with it.

Healthy Paws is truly the best pet insurance out there. Their coverage is very comprehensive and I have never had any problems submitting any claims. No questions asked the reimbursement is usually deposited in my account within a few days. I strongly recommend healthy paws to anyone who is looking to get pet insurance.

Excellent customer service and response time. Claims are processed within 2 - 3 weeks. Website and app are easy to use.

We have used Healthy Paws for close to 4 years now since we have gotten our pup. Throughout the years we have had zero issues with claims and were always reimbursed in a timely manner. They were extremely helpful with processing a claim when our dog had a costly accident and we received our payment within 10 days of submission. They even contacted us two weeks later to make sure that our pup was doing well after his surgery. Highly recommend, will always use them in the future.