5
out of 5
POSTED: | BY: Rebecca Cardone da Costa
Healthy Paws saved us $7,853.99…
Healthy Paws saved us $7,853.99 this summer. My young border collie, Toro, had a terrible summer of gastrointestinal issues and a heat stroke. Healthy Paws empowered us to take control of Toro's health to get the right combo of expertise and emergency care with the providers of our choice. We never had to delay life-saving care because of financial concern. This literally saved Toro's life. If we had to spend a few more hours debating how or if we could afford emergency care, Toro's condition might have worsened beyond recovery - he spent overnight in the ER and 4 days in Critical Care. Now, he has more energy than ever, and he is finally enjoying his food - something we have struggled with his whole life.
We got pet insurance through Healthy Paws when Toro was a puppy for the occasional illnesses, knowing that health insurance is an investment that might not payoff until he became more senior and possibly had cancer or hip issues (which Healthy Paws has supported with our other family dogs in the past). We had no idea that Healthy Paws would save Toro's life so young. We are forever grateful for their customer service team allowing us to just focus on Toro's recovery and not worry about the finances. It was very scary and stressful enough. Sometimes, they took less than 24 hours to issue a reimbursement, but I was also happy to wait the full 10 business days for the larger bills because I knew they would investigate it properly, our vets would support us with justifying the services, and Healthy Paws would reach out to us to check in on Toro's progress.
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